Work Preference
Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Open To Work

SEYRAM KWASI SEPENU

Accra

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

HybridOn-SiteRemote

Summary

Motivated Information Technology graduate with direct experience in network operations and technical support. Demonstrated ability in monitoring and troubleshooting network infrastructure, particularly within financial environments. Aiming to enhance service quality and team performance in innovative IT settings.

Overview

1
1
year of professional experience

Work History

National Service Personnel

ISON BPO Limited
Accra
11.2025 - Current
  • Provided operational and technical support in structured service environment to ensure system reliability.
  • Assisted with system-related issues to uphold service quality standards.
  • Collaborated with the team to achieve performance targets.

Intern

Ecobank PLC
04.2025 - 06.2025
  • Contributed to enterprise-grade banking network projects that enhanced system integration and supported business objectives.
  • Assisted in troubleshooting network incidents and escalated critical issues to maintain service reliability.
  • Monitored enterprise network infrastructure performance to ensure optimal functionality.

Education

Bachelor of Science - Information Technology

Ghana Communication Technology University
Accra, Ghana
01-2025

Diploma - Information Technology

IPMC Training College
Shiashie, Accra, Ghana
01-2023

High School Diploma -

Sogakope Senior High School
Volta, Ghana
01-2019

Skills

  • Network monitoring and IT support
  • Incident response fundamentals
  • Cybersecurity principles
  • Technical troubleshooting
  • Routing and switching basics
  • Help desk assistance
  • Ticket management
  • Call center operations
  • Hardware maintenance
  • Microsoft Office proficiency

References

Available upon request.

Languages

  • English
  • German, Basic (A1–A2 Conversational)
  • English, Fluent

Timeline

National Service Personnel

ISON BPO Limited
11.2025 - Current

Intern

Ecobank PLC
04.2025 - 06.2025

Bachelor of Science - Information Technology

Ghana Communication Technology University

Diploma - Information Technology

IPMC Training College

High School Diploma -

Sogakope Senior High School
SEYRAM KWASI SEPENU