Jeremiah M. K. Nyamordey
Accra
Summary
Results-driven IT professional with a background in Computer Engineering and hands-on experience in IT infrastructure support, network administration, data systems, and system deployment. Skilled in troubleshooting hardware, software, and network issues while maintaining high system availability. Experienced in database management, data pipelines, and enterprise system support using SQL, Python, and cloud-based tools. Passionate about leveraging technology to improve operational efficiency and system reliability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
National Service Personnel
Consolidated Bank Ghana
11.2023 - 11.2024
- Provided technical troubleshooting for software and system-related issues, minimizing downtime and improving user satisfaction
- Supported IT systems and user devices across departments, enhancing user experience and operational efficiency
- Assisted in maintaining enterprise data systems and database environments, ensuring data integrity and accessibility
- Supported system uptime and ensured smooth daily IT operations
- Assisted in IT documentation and process improvement initiatives
IT Support / Network Administrator
Toyota Ghana Limited
11.2022 - 02.2023
- Diagnosed and resolved hardware, software, and connectivity issues, minimizing downtime for users
- Configured and maintained routers, switches, and network devices to ensure seamless network connectivity
- Supported infrastructure performance and system availability
- Deployed and configured system environments across company domain to support operational requirements
- Assisted in IT asset and software management
Education
BSc - Computer Engineering
Ghana Communication Technology University
01.2023
General Science -
Keta Senior High Technical School
01.2019
Skills
- IT Infrastructure Support
- Network administration
- Systems maintenance
- Database management
- Software Installation & Management
- Technical support
- Data pipeline support
- SQL
- Python
- ETL Process Support
- Azure Data Tools (Basic/Intermediate)
- Query optimization
- Network troubleshooting
- Analytical Thinking
- Problem Solving
- Team Collaboration
- Communication Skills
- Documentation improvement
Certification
- Data Analysis - ALX
- Foundation of Data Governance - Collibra
- Level 3 Diploma in Engineering (Electrical & Electronic)
References
Available upon request
Timeline
National Service Personnel
Consolidated Bank Ghana
11.2023 - 11.2024
IT Support / Network Administrator
Toyota Ghana Limited
11.2022 - 02.2023
BSc - Computer Engineering
Ghana Communication Technology University
General Science -
Keta Senior High Technical School