Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
PROGRAMMING , PIANO , CHESS
Languages
Timeline
Generic

Leslie Baidoo

Accra

Summary

At the National Service Authority, I led initiatives that significantly enhanced customer service and team efficiency, leveraging the expertise in computer programming

I am a fast learner and highly adaptable, with a strong ability to quickly grasp new concepts and technologies.

Skilled in developing innovative solutions, like a vehicle license detection system, I excel in fostering client relationships and driving revenue growth through technical and interpersonal prowess.

Ultimately, the passion for continuous learning, combined with a strong foundation in robotics, programming, and system integration, ensures that I can contribute effectively to any team, overcome challenges, and deliver innovative solutions in any given situation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

National Service Personnel

National Service Authority
11.2023 - 10.2024
  • Championed a customer-centric approach to service delivery, fostering strong relationships with clients and consistently exceeding expectations.
  • Managed a team of service professionals to ensure timely and effective resolution of customer issues.
  • Collaborated with sales teams to identify upselling opportunities within existing client accounts, boosting revenue generation efforts.
  • Developed training programs for technicians, resulting in improved efficiency and productivity.

Intern

Gabriel Godzo
07.2022 - 09.2022
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Explored new technologies and approaches to streamline processes.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Supported customer service improvements with detailed feedback analysis.

Education

Bachelor of Science - Computer Engineering

Ghana Communication Technology University
Tesano
10-2023

Skills

  • Computer Programming & Robotics
    Highly proficient in developing complex systems using Arduino, C/C, and Python Demonstrated expertise in integrating sensors, motors, and actuators into robotic systems, ensuring efficient real-time performance and automation Advanced algorithms were developed to control robotic movements and optimize sensor data for real-time processing

    Vehicle License Detection System (Final Year Project)
    Development of an innovative vehicle license plate detection system using Arduino, integrating an image processing algorithm with a camera module The system captures images, processes them in real-time, and accurately identifies vehicle license plates using optical character recognition (OCR) The project utilized advanced programming in Python and Arduino for hardware control and data handling, merging robotics with AI-based image processing

    Networking
    Proficient in setting up and maintaining networks for communication between devices Experienced with protocols such as TCP/IP, MQTT, and HTTP, ensuring secure and efficient data transmission across devices Designed and implemented IoT-based systems with local network communication, enabling remote data acquisition and control

    Camera Installation & Integration
    Extensive experience in installing and configuring cameras for surveillance and monitoring systems Expertise in integrating camera modules with microcontrollers like Arduino for visual data capture and processing Skilled in camera calibration, focusing, and optimizing image quality for clear detection and recognition purposes

Accomplishments

Camera Installation & Integration: Installed and configured high-quality camera systems for surveillance purposes, ensuring optimal positioning and clear image capture for security applications. Integrated the cameras with microcontroller-based systems for real-time monitoring and remote data collection.
Arduino-Based Robotics System: Designed and built an autonomous robotic vehicle controlled by an Arduino, incorporating sensors and motors for real-time navigation and obstacle avoidance. Developed algorithms to enable the robot to operate autonomously in varying environments, showcasing my expertise in robotics and embedded systems.
Contributions to Open-Source Projects: Contributed to several open-source robotics and automation projects, sharing code and collaborating with the developer community. This demonstrated my commitment to learning, contributing, and staying engaged with the broader technology landscape
Cross-Platform Development: Worked with a range of platforms, including Arduino, Raspberry Pi, and PC-based systems, to create cross-platform solutions. This experience allowed me to adapt to different hardware and software requirements, increasing my versatility as a developer.

Certification

Bachelor of Science Computer Engineering

PROGRAMMING , PIANO , CHESS

Hobbies and Interests

Programming: A passionate programmer with a knack for problem-solving and creativity. Engaging in various coding projects has honed my logical thinking, attention to detail, and ability to work systematically. This interest has also strengthened my perseverance and ability to break down complex problems into manageable tasks.

Piano: As a pianist, I have cultivated discipline, focus, and a strong sense of patience. Learning and performing complex pieces has developed my ability to adapt to challenges and pay close attention to nuances, qualities that are transferable to both technical and interpersonal environments.

Chess: An avid chess player who thrives on strategy and critical thinking. Playing chess has sharpened my decision-making skills, strategic planning, and ability to anticipate consequences — all valuable traits in both personal and professional contexts.

Languages

English
Bilingual or Proficient (C2)

Timeline

National Service Personnel

National Service Authority
11.2023 - 10.2024

Intern

Gabriel Godzo
07.2022 - 09.2022

Bachelor of Science - Computer Engineering

Ghana Communication Technology University

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Leslie Baidoo