Summary
Overview
Work History
Education
Skills
Timeline
Generic
Seth Amedume

Seth Amedume

Information System Specialist
Tema,Ghana

Summary

Bringing analytical thinking and passion for technology to excel in managing and supporting information systems. Well-versed in computer, technology, Information Systems and network security with solid understanding of applications development. Committed to optimizing system performance and enhancing organizational efficiency.

Bring on board as well, special competencies in trouble shooting, Evaluating, Instructing, Monitoring and above all Time Management.

Overview

21
21
years of professional experience

Work History

Information Technology Manager

Excel Oil Company Limited
Accra
10.2007 - Current

Analyzed network security and current infrastructure, assess system requirements, develop and implement information systems development plans, policies and procedures.

  • Identify, analyze and document discrepancies and ensure that appropriate adjustments are made.
  • Streamlined IT processes for increased efficiency through the development of automated solutions.
  • Set up network profiles, security permissions and file sharing systems.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Provided top-notch technical support for all employees, resolving issues quickly and efficiently.
  • Provide advice on a wide range of information system issues.
  • Reduced network downtime with proactive monitoring and troubleshooting.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Enhanced system performance by implementing and maintaining hardware and software upgrades.
  • Negotiated software support contracts, delivering $70,000 in savings .

Information Technology Support Intern

Living Zoe Limited-HQ
Tema
08.2006 - 09.2007
  • Streamlined troubleshooting processes for increased efficiency in resolving technical issues thereby making Karts available for use at all times
  • Improved system performance by conducting regular maintenance, updates, and optimizations.
  • Collaborated effectively with colleagues in development of innovative solutions for complex technical challenges faced by organization.
  • Contributed to successful completion of critical IT projects by supporting project teams in various capacities.
  • Managed inventory of hardware assets, ensuring accurate tracking and appropriate disposal of obsolete equipment.
  • Configured hardware, devices, and software to set up work stations for employees.

Go Kart Technician

Planet Ice Hockey And Skating Rink
Meltonkens
05.2004 - 08.2004
  • Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Education

Master of Science - Management Information Systems

Ghana Institute of Management And Public Admin.
Accra, Ghana
06.2015 - 07.2015

Bachelor of Arts - Information Studies And Psychology

University of Ghana
Accra, Ghana
05.2006 - 06.2006

Skills

IT compliance

Timeline

Master of Science - Management Information Systems

Ghana Institute of Management And Public Admin.
06.2015 - 07.2015

Information Technology Manager

Excel Oil Company Limited
10.2007 - Current

Information Technology Support Intern

Living Zoe Limited-HQ
08.2006 - 09.2007

Bachelor of Arts - Information Studies And Psychology

University of Ghana
05.2006 - 06.2006

Go Kart Technician

Planet Ice Hockey And Skating Rink
05.2004 - 08.2004
Seth AmedumeInformation System Specialist