Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Blessed Bentum

Tema,Ghana

Summary

Highly organised and service-oriented professional with proven expertise in administrative support, office coordination, and customer service. Skilled in streamlining operations to ensure smooth workflow and maximise productivity across teams. Adept at time management, multitasking, and problem-solving in fast-paced environments. Committed to exceeding business objectives through precision, efficiency, and a proactive approach to support functions.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Teaching assistant

Department Of History and Political Studies, KNUST
Kumasi, Ghana
10.2024 - Current
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Assisted in conducting regular assessments to evaluate student understanding and academic progress overtime.
  • Assessed undergraduate work and delivered targeted feedback to support academic growth and skill development in the political space.
  • Applied interactive teaching methods to boost student participation, comprehension, and enthusiasm for learning.
  • Provided administrative support to maintain structure and continuity in classroom activities and operations.
  • Assisted supervisor with lesson planning, classroom preparation, and student mentoring.
  • Maintained accurate, up-to-date records of pupil progress, effectively tracking individual development.


Administrative assistant

Kulsips Gh
Kumasi, Ghana
06.2024 - Current
  • Ensured data integrity, efficiency, and consistency overtime by managing high volume data through the application of strong data entry skills with accuracy and attention to detail.
  • Demonstrated acute interpersonal relations by delivering strong client service and fostering long-term satisfaction and patronage.
  • Improved response times and customer experience by efficiently managing inbound communications across social media platforms as well as emails, leading to higher satisfaction ratings across the board.
  • Supported financial operations by executing invoicing, expense monitoring, and general ledger upkeep with precision.
  • Proactively managed office supply inventory to prevent shortages and uninterrupted daily operations.

Social media marketer

Salad Meister GH
Kumasi, Ghana
03.2023 - Current
  • Optimized the company's social media presence, a strategy that elevated the company’s digital footprint and enhanced online engagement as well as major brand visibility.
  • Ensured the adequate utilization of data analytic tools to map out behavioral tendencies and preferences of customers
  • Researched market trends, and delivered tailored content for audience engagement.
  • Built relationships with a diverse range of influencers for brand promotion.
  • Interacted with clients daily, as well as regular updates on projects and new developments.

Education

Bachelor of Arts - Political Studies

Kwame Nkrumah University Of Science and Technology
Kumasi
01.2021 - 09.2024

GCSEs - General Arts

Anglican Senior High School
Kumasi
/2017 - /2020

GCSEs -

SOS Herman Gmeiner School
Tema
/2005 - /2017

Skills

  • Social media optimisation
  • Data entry
  • Client communication
  • Customer service
  • Digital resource utilisation
  • Data analysis

Languages

English
Fluent
Twi
Native
Fante
Native
French
Intermediate

Affiliations

  • Music
  • Journaling

References

References available upon request.

Timeline

Teaching assistant

Department Of History and Political Studies, KNUST
10.2024 - Current

Administrative assistant

Kulsips Gh
06.2024 - Current

Social media marketer

Salad Meister GH
03.2023 - Current

Bachelor of Arts - Political Studies

Kwame Nkrumah University Of Science and Technology
01.2021 - 09.2024

GCSEs - General Arts

Anglican Senior High School
/2017 - /2020

GCSEs -

SOS Herman Gmeiner School
/2005 - /2017

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