DORIGEN ADENAYOR
Konongo-Bomfa
Summary
Motivated and results-oriented professional with a proven track record in managing service stations. Unwavering commitment to excellence at the forecourt, coupled with innovative ideas, consistently yields tangible results. Fosters strong customer relationships to contribute to overall company benefit and growth.
Overview
12
12
years of professional experience
Work History
Station Manager
Ghana Oil Public Limited Company (GOIL PLC)
01.2022 - Current
- Maintain accurate and up to date financial records
- Record all financial records in the stations record books and any other infrastructure provided by GOIL PLC
- Ensure proper documentation and filing of all financial documents
- Ensure that all payments due GOIL PLC are lodged in accordance with company’s collections policy
- Manage accounts receivable and follow up on outstanding payments from debtors
- Provide monthly reports on trading account, sales analysis at the outlet
- Perform monthly bank reconciliation
- Ensure compliance with internal policies and procedures and regulatory requirements
- Conduct regular audits (Maintenance, Health, Safety, Security, Environment, Quality and Financial) to ensure compliance, efficiency of operations and safe working environment
- Assist in the preparation and cooperation of audits conducted by personnel from GOIL PLC
- Monitor and enforce adherence to company policies
- Ensure that forecourt is always safe to operate
- Provide effective supervision and monitoring to forecourt staff
- Maintain and reconciled the general ledger accounts
- Post journal entries and perform month-end closing activities
- Prepare and file tax returns in compliance with local tax regulations
Customer Service officer
Opportunity International Savings and Loans limited
03.2021 - 08.2022
- Attended to walk-in customers and over the phone and educated them on company policies
- Created new account for fresh and existing client
- Educated and enrolled client on the e-banking software of the company
- Kept records, capture images, scanned and filed all account opening for various customers of the company
- Organized outreached programs for all dormant accounts and activating the account for the customers
Teller Position
Opportunity International Savings and Loans limited
06.2019 - 12.2019
- Keyed in customer deposits, withdrawals and customers cheques into the company system
- Prepared weekly, monthly and quarterly activity reports
- Screened customers through anti money laundering system
- Performed all remittance transactions for customers
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
IT Teacher
New life International School
08.2013 - 09.2014
Education
Bachelor of Science - Business Administration
Ghana Baptist University College Affiliation of University of Cape Coast
06-2019
West Africa Secondary School Certificate Examination -
Osei Kyeretwie Senior High School
08-2013
Basic Education Certificate Examination -
Ahyirinso Anglican Junior High School
Ahyirinso05-2009
Skills
- Proficient in Microsoft Office Suite
- Effective Communication Skills
- Skilled Under Pressure
- Creative Problem-Solving
- Accurate Record Maintenance
Languages
English
Twi
Personal Information
- Date of Birth: 09/14/94
- Gender: female
- Nationality: Ghanaian
- Marital Status: Married
Hobbies and Interests
Love travelling and working with different kinds of people
Training
- Advanced Certificate in Financial Planning and Analysis, 3 months
- Intensive Training on Fuel Discharges and Forecourt Management, 6 months
- Training in Customer Service Officer and Teller Work
Timeline
Station Manager
Ghana Oil Public Limited Company (GOIL PLC)
01.2022 - Current
Customer Service officer
Opportunity International Savings and Loans limited
03.2021 - 08.2022
Teller Position
Opportunity International Savings and Loans limited
06.2019 - 12.2019
IT Teacher
New life International School
08.2013 - 09.2014
Bachelor of Science - Business Administration
Ghana Baptist University College Affiliation of University of Cape Coast
West Africa Secondary School Certificate Examination -
Osei Kyeretwie Senior High School
Basic Education Certificate Examination -
Ahyirinso Anglican Junior High School
Similar Profiles
Daniel OwusuDaniel Owusu
Warehouse Worker at Ghana Oil Company PLC (Goil)Warehouse Worker at Ghana Oil Company PLC (Goil)
Grace KudzawuGrace Kudzawu
Safety Officer at Ghana Oil Company Limited (GOIL)Safety Officer at Ghana Oil Company Limited (GOIL)
IBRAHIM PRINCE SARFOIBRAHIM PRINCE SARFO
Intern at Ghana Oil ( GOIL )Intern at Ghana Oil ( GOIL )