ERIC KANKO ARTHUR
Winneba,CP
Summary
Motivated job seeker with a strong desire to contribute to the growth and success of a reputable organization. Adaptable and focused, with a working knowledge of dedication, compromise, organization, and time management in a team-oriented environment. Creative, self-motivated, and able to perform well under pressure with or without supervision. Experienced in cash handling, customer service, and banking operations as a Teller. Utilizes excellent communication and problem-solving skills to efficiently address customer needs while maintaining accuracy in financial transactions, ensuring a positive customer experience. Prepared for a Teller role in the banking industry, bringing valuable experience in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with a collaborative approach and results-driven mindset.
Overview
2
2
years of professional experience
Work History
Implant Teller
GCB Bank
01.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Retail Banking -National Service
GCB Bank PLC
11.2022 - 11.2023
- Able to open account for both individuals, business and organizations.
- Served 15-25 customers daily at the account opening desk
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Able to work us a counter manager by checking balances, requesting and delivering check books, funds transfer and others
- Able to serve customers who are requesting for loans. Served 15-25 customers daily at the loan desk
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of science - Banking and finance
University of Professional Studies
08.2022
Basic School -
H&E Educational Centre
Senior Secondary School - Financial accounting, Economics, Elective mathematics, Business management
Ghana National College
06.2018
Skills
- Effective Teamwork
- Independent Work Skills
- Project management
- Organizational skills
- Innovative Problem Solving
- Commitment to duty
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Languages
English
Fante
Twi
Hobbies and Interests
- Reading
- Sports
- Swimming
Timeline
Implant Teller
GCB Bank
01.2023 - Current
Retail Banking -National Service
GCB Bank PLC
11.2022 - 11.2023
Basic School -
H&E Educational Centre
Senior Secondary School - Financial accounting, Economics, Elective mathematics, Business management
Ghana National College
Bachelor of science - Banking and finance
University of Professional Studies
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