Hi, I’m
Hawawu Awudu Salami
Nsawam
Summary
A motivated and responsible BBA accounting graduate and Finance Analyst who seek to make a great impact in the corporate sector through my expertise, ethics and due diligence.Strong skills in IT, including Microsoft office, excel and PowerPoint. It is my desire to perfect my skills and ability to meet the needs of the company and the nation as a whole Accomplished Claims Officer and Implant Teller with a proven track record at GCB Bank and Saint Joseph Hospital, demonstrating exceptional customer service and a strong work ethic. Skilled in financial analysis and adept at expediting claim resolutions, significantly minimizing fraudulent claims. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
years of professional experience
10
Certification
Work History
GCB Bank
Implant teller
01.2024 - Current
Job overview
- Assisted customers with account inquiries, providing prompt and knowledgeable support to enhance satisfaction.
- Implemented best practices for cash management, reducing errors and improving accuracy in transactions.
- Processed customer transactions promptly, minimizing wait times.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Generated monthly reports on customer activity and customer feedback.
- Developed a custom tool called the transaction efficiency tracker .
- Issuing receipt for patients
- Help in administrative work.
GCB Bank
Teller
12.2022 - 12.2023
Job overview
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing
- Educated customers on use of banking website and mobile apps.
- Handled various accounting transactions.
- Processed customer transactions with accuracy and efficiency.
- Trained new tellers on system procedures and customer service standards.
Saint Joseph Hospital
Claims Officer
06.2021 - 08.2021
Job overview
- Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Negotiated fair settlements with policyholders while maintaining positive relationships between the company and clients involved in disputes.
- Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
- Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
Education
All Nations University Koforidua,Ghana
Bachelor Of Business Administration from Accounting
09.2018 - 07.2022
University Overview
- Awarded general secretary
- Member of accounting student association
- Elected to general secretary for accounting student association in 2021
- Awarded bachelor of business administration degree
- Member of Tescon
Perseverance International Complex Nsawam
Basic Education
05.2009 - 03.2013
University Overview
- Elected girls prefect
Mother Maria Theresiah Haze Medie
Basic Education Certificate Examination
04.2013 - 06.2014
Islamic Senior High School Kumasi
West Africa Senior School Certificate Examination from General Arts
08.2014 - 05.2017
University Overview
- Awarded General class prefect
- Member of Accra based student associations
- Elected to general class prefect for the class of 2016/2017 academic year.
- house prefect for 2016/2017 academic year
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Compliance, banking laws, and regulations
- Financial analysis
- Excellent communication skills
- Self motivated
- Excel functions
- Financial data analysis
Accomplishments
General class prefect.
Financial secretary for Accra based students association.
House prefect.
Achieving academic excellence
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
- the development of hospital transaction Efficiency tracker which is 60% done
- Successfully trained 8 new tellers
- Research on the detection and prevention on fraud at republic bank (Ghana)
Certification
Bachelor of business administration
National service from Ghana national service scheme
Internships certificate from All nations university at saint joseph hospital
Professional business etiquette . All nations university
Sales and marketing research club from All nations university
The marketing experience, bridging the gap between academia and industry. All nations university
Career and investment summit. All nations university
General class prefect From Islamic senior high school
Best student from perseverance international complex
Center for business development and skills training
Additional Information
Reference
Doctor Collins Agyemang
Dean of business school, All nations university
+233244120872
Dr George sarpong
Head of department for accounting, All nations university
+233559827235
Languages
English
Bilingual or Proficient (C2)
Twi
Upper intermediate (B2)
Hausa
Upper intermediate (B2)
Timeline
Implant teller
GCB Bank
01.2024 - Current
Teller
GCB Bank
12.2022 - 12.2023
Claims Officer
Saint Joseph Hospital
06.2021 - 08.2021
All Nations University
Bachelor Of Business Administration from Accounting
09.2018 - 07.2022
Islamic Senior High School
West Africa Senior School Certificate Examination from General Arts
08.2014 - 05.2017
Mother Maria Theresiah Haze
Basic Education Certificate Examination
04.2013 - 06.2014
Perseverance International Complex
Basic Education
05.2009 - 03.2013