EMMANUELLA BADDOO
Mamprobi
Summary
Dynamic Front Desk Executive Assistant at Commonwealth Training Partners, adept at enhancing operational efficiency through effective communication and meticulous record-keeping. Proven ability to support high-volume periods and streamline processes, showcasing strong time management and Microsoft Word proficiency. Recognized for identifying improvement areas, contributing to organizational success.
Overview
11
11
years of professional experience
Work History
Verification Officer Assemblies Elections
ELECTORAL COMMISSION GHANA, OKaikwei South
Accra
12.2023 - Current
- Name reference list. Verifying the registration status of each voter.
- Necessary Corrections.
- Record keeping.
Verification Officer, General Elections
Electoral Commission Ghana, Okaikwei South
Accra
12.2020 - 12.2025
- Name reference list. Verifying the status of each voter.
- Necessary corrections.
- Record
- keeping.
Front Desk Executive Assistant
Commonwealth Training Partners/West Africa Regional Training Center
Accra
05.2024 - 10.2025
- Provided administrative support to staff members, enhancing operational efficiency.
- Assisted with guest check-in processes, ensuring smooth arrivals and departures.
- Ensured that all areas of the front desk were kept clean and organized.
- Maintained accurate records of all activities performed throughout internship period.
- Maintained an accurate inventory of office supplies.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Answered incoming calls and provided information about services.
Front Desk Executive Assistant
Commonwealth Training Partners/West Africa Regional Training Center
Accra
10.2024 - 02.2025
- Provided support to the U.S. Department of State West Africa Training Center's public diplomacy and training program operations
- Second Executive Assistant to the Director
- Worked closely with Human Resources and Operation manager to support management and organizational planning.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Stock taking of and inventory of Participants items
- Set up training rooms for training weeks
- Participants menu preparation and temperature taking
- Front Desk duties
Teacher
Jemima Laryea
Accra
02.2022 - 04.2023
- Class teacher who teaches all subjects.
- Group work and social learning.
- Face-to-face learning environment.
- Educate and motivate students.
- Student assessment and classroom management.
Telesales Representative
aYo INTERMEDIARIES GHANA LIMITED
Accra
08.2021 - 09.2021
- To sign-up Mtn subscribers to aYo insurance products.
- Introducing customers to company's products.
National Service Personnel (Receptionist-Public Relation Department)
GHANA EXPORT PROMOTION AUTHORITY
Accra
09.2019 - 08.2020
- Answering and directing company call (multiline phone system).
- Deals with visitors/customers basic enquiries and queries concerning export.
- Educating visitors on company services.
Internship/French Teaching Assistant
UNIVERSITY OF EDUCATION under the supervision of Accra Wesley Girls’ High School
Accra
09.2018 - 12.2018
- Preparation of Lesson notes.
- Preparation of Teaching and Learning materials.
- Conduction and Supervision of class exercises, assignments, quizzes and exams in French and English as well.
Sales Girl
JOSEPH CLOTHING
North Kaneshie
06.2015 - 08.2015
- Serving and assisting customers in purchasing items.
- Ordering, managing and stock taking.
- Displaying items.
Education
Call Center Representative Training -
Ison BPO Ghana Ltd.
05.2021
BA - French Education
University of Education
Winneba, Ghana07.2019
French Education
Stage De Perfectionnement Linguistique En FLE
University Of Lomé, Togo07-2019
WASSCE - General Arts
Accra Wesley Girls' High
Accra, Ghana06.2014
Skills
- Effective communication
- Time management
- Interpersonal skills
- Microsoft Word proficiency
References
- Dr. Daniel Kwame Ayi-Adzimah, Lecturer, University of Education, Winneba, Department of French Education, P.O. Box 25, Winneba, Ghana, 020792831/0244926695
- Ruth Maafo, Ag. Director Public Relation, Ghana Export Promotion Authority, 0203001881, ruth.maafo@gepa.gov.gh
- Philip Anang, Waste Management, Green Friends Ltd, 0540731259, philipanang@gmail.com, customerservices@borlaapp.com
Hobbies and Interests
- Reading (Novels and Journals)
- Drawing
- Painting
Languages
- English
- French
- Ga
- Twi
Personal Information
- Confident, self-motivated, analytical and versatile young lady driven by a strong work ethic and keen to learn and improve skills.
- Experience working in private and public sectors.
- Great team player who is dynamic, thrives under pressure and challenging working environments.
- To use the knowledge, skills, experience and competence acquired to work assiduously in any institution wherever I found myself to make valuable and meaningful contribution to the growth and success of the institution through hard work and dedication.
- Citizenship: Ghana
- Date of Birth: 11/25/95
- Marital Status: Single
Timeline
Front Desk Executive Assistant
Commonwealth Training Partners/West Africa Regional Training Center
10.2024 - 02.2025
Front Desk Executive Assistant
Commonwealth Training Partners/West Africa Regional Training Center
05.2024 - 10.2025
Verification Officer Assemblies Elections
ELECTORAL COMMISSION GHANA, OKaikwei South
12.2023 - Current
Teacher
Jemima Laryea
02.2022 - 04.2023
Telesales Representative
aYo INTERMEDIARIES GHANA LIMITED
08.2021 - 09.2021
Verification Officer, General Elections
Electoral Commission Ghana, Okaikwei South
12.2020 - 12.2025
National Service Personnel (Receptionist-Public Relation Department)
GHANA EXPORT PROMOTION AUTHORITY
09.2019 - 08.2020
Internship/French Teaching Assistant
UNIVERSITY OF EDUCATION under the supervision of Accra Wesley Girls’ High School
09.2018 - 12.2018
Sales Girl
JOSEPH CLOTHING
06.2015 - 08.2015
Call Center Representative Training -
Ison BPO Ghana Ltd.
BA - French Education
University of Education
French Education
Stage De Perfectionnement Linguistique En FLE
WASSCE - General Arts
Accra Wesley Girls' High
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