AHMED NII ALLOTEY QUAO
Mamprobi
Summary
To hold a challenging position and to make a substantial and positive impact towards the success of the organization I find myself in.
An energetic and dynamic team player with effective interpersonal and communication skills, to be a part of highly motivated and efficient human resource pool working towards definite corporate goals in a professional environment that will not only challenge, excite and offer commensurate rewards but also provide pathway for further growth and development of skills.
Overview
31
31
years of professional experience
Work History
Tutor
Beacon College International
09.2023 - Current
- Teach IGCSE Economics and Business Studies
- Teach AS and A Level Economics and Business
- Karate Instructor (Extra curriculum activity)
- Welfare Chairman
Lecturer
Marshalls University
08.2018 - Current
- Teaching of the following courses:
- Level 200
- Marketing Management
- Elements of Economics-micro and macro.
- Consumer Behavior
- Level 300
- Integrated Marketing Communication
- E-Marketing
- Managerial Economics
- Level 400
- Service Marketing
- International Business
- International Marketing
- Retail Marketing
Branch Manager
Maystep Financial Services
05.2014 - Current
- Ensuring the smooth run of all activities in the office.
- Reviewing of loan application forms and ensuring the carrying out of all the necessary background check before final approval.
- Managing loan disbursements, repayment, undertaking debt recovery & following up on legal issues.
- Undertaking competitor analysis.
- Preparation of demand notice.
- Analysing and monitoring the performance of subordinates and ensuring the achievement of targets.
- Accomplish marketing and organization mission by completing related results as needed.
- Provide information by collecting, analysing and summarizing data and trends.
- Protects organization’s value by keeping information confidential.
- Sustain rapport with clients by making periodic visits, exploring specific needs and anticipating new opportunities.
- Improves product marketability and profitability by researching, identifying and capitalizing on market opportunities to improve and coordinate new product development.
- Identifying marketing opportunities by identifying consumer requirements, defining market, competitors share, competitor’s strength and weaknesses, forecasting projected business and establishing targeted market share.
- Accomplish marketing and sales objectives by planning, developing, implementing marketing activities.
- Formulating and implementing business growth strategies.
- Undertaking recruitment, selection and training of marketing and sales executives.
- Undertaking competitor research.
- Won the best branch manager awards in 2016 and 2018.
- Recovered about 95% of the debt of all branches.
- Introduced repayment for savings policy.
- Increased branch profitability by about 50% within two years.
- Formed a research team for various periodic analysis.
Tutor
Galaxy International School
09.2013 - 09.2023
- Teach WASSCE Economics and Business Management
- Teach AS and A Level Economics and Business
- Karate Instructor
- Welfare Chairman
- Won the Best Teacher award, 2020-2021 academic year.
Business Development and Credit Officer
Maystep Financial Services
05.2010 - 04.2014
- Scouting for loan applicants.
- Helping clients to fill application forms.
- Undertook risk, customer and competitor analysis.
- Processing of application forms.
- Following up on loan repayment.
- Providing management with weekly reports on analysis of complaints and clients statistics.
- Updating clients files in the filling room.
- Making customer call backs and follow ups.
- Performed any other duties assigned by Supervisor consistent with Department’s goals.
- Developed and maintained a healthy relationship with clients, in order to encourage repeat patronage and/or networked business opportunities.
- Advising clients on how to develop business and how to draw business plan.
- Ensuring customers complaints are resolved and communicated to the customer and management within reasonable time.
- Won the best Credit Officer award in 2013.
- Introduced free business counselling sessions for clients.
MANAGER (Debt Recovery And Marketing)
Fadlullah Co. Ltd
08.2007 - 05.2010
- Generation of leads.
- Scouting for Debt Recovery Business.
- Giving of Presentation to organizations on the Services provided.
- Undertaking debt collection activities.
- Undertaking competitor analysis.
- Preparation of terms of reference and demand notice.
- Debtor account reconciliation.
- Gathering of customer complaints and ensuring customer satisfaction.
- Analyzing the performance and monitoring the activities of Marketing and Debt Recovery Officers.
- Preparation of monthly report.
Direct Sales Representative
Barclays Bank
08.2006 - 08.2007
- Scouting for loans, fixed deposit and account opening clients.
- Gathering of customer complaints and helping to solve customer problems.
- Making presentation in organizations and institution on Barclays and product types in order to maintain the Barclays brand.
- Processing of accounts and loan applications to ensure customer satisfaction.
- Filling the necessary internal documents for customers prior to the opening of accounts and issuance of loans.
Tutor & Head Of Business Dept.
Faith Montessori
07.2005 - 06.2006
- Taught O’ and A’ Level Accounting, Economics and Business Studies.
National Service Personnel
Mobil Oil Gh. Ltd
Accra
11.2004 - 07.2005
- Gathering of customer complaints and ensuring a Prompt resolution of complaints.
- Preparation of Industry & Wholesale (I&W) monthly sales and overdue reports.
- Customer account reconciliation.
- Processing the following-up customer orders and ensuring a timely supply of Fuel.
- Shortage in overdue analysis.
- Entering of data concerning customer payment details.
- Keeping an up-to-date Data Base of Industry & Wholesale customers.
- Researching into the Post-Purchase behavior of Industry and wholesale customers.
- Delivery of Credit Notes and Invoices to customers.
TUTOR
Future Hunt Academy
01.2000 - 01.2002
- Taught Accounting, Economics, Business Management And Costing.
Direct Sales Representative
Multi Choice Gh. Ltd
01.1998 - 01.2000
- Prospecting for DSTV subscribers.
- Monitoring the work of installers.
- Researching into the past-purchase situation of customers.
- Handling of customer complaints.
Business Counsellor
Initiative Development
01.1995 - 01.1996
- Undertaking assessment before loans are given to applicants.
- Scouting for customers, especially traders and people in other small scale businesses to assess micro credits from the institutions.
- Undertaking training programs to the youth and giving out credit facilities to them to start small scale businesses.
- Following up on defaulters to recover overdue loans.
- Monitoring the businesses of applicants.
- Preparation of monthly sales and overdue report.
- Undertaking monthly reconciliation on customers.
National Service Person
Islamic Education Plan
01.1994 - 01.1995
- Taught English Language and Mathematics.
Education
Post Graduate Diploma in Education (PGDE) -
University of Education, Winneba
Winneba, Ghana01.2025
Master of Business Administration (MBA) - Marketing
University of Professional Studies Accra
Accra, Ghana01.2019
Bachelor Of Arts (BA.) - Economics and Psychology
University of Ghana
Ghana01.2004
Certificate and Part Advanced Certificate - Marketing
Chartered Institute of Marketing (CIM)
UKSkills
- Research
- Customer Focused
- Goal-Oriented
- Flexible
- Team Player
- Adaptability
- Organizational Skills
- Self-Motivation
- Emotional Intelligence
- Confidentiality
- Motivation
- Deadline Management
- Microsoft Office Suite
- Internet Usage
- SPSS
Personal Information
Nationality: Ghanaian
References
Available upon request
Hobbies and Interests
- Reading
- Researching
- Martial Arts
Languages
- English proficiency
- Basic Arabic
- Hausa
- Ga
- Twi
Education
Certificate and Part Advanced Certificate in Marketing, Chartered Institute of Marketing (CIM), UK, Master of Business Administration (MBA in Marketing), University of Professional Studies Accra, Ghana, 08/2017 - 06/2019, Bachelor Of Arts (BA., Economics and Psychology), University of Ghana, 08/2001 - 06/2004, Post Graduate Diploma in Education (PGDE), University of Education, Winneba, 08/2024 - 06/2025, Basic child protection, Understanding lesson management, British council PSGN, Special educational needs, British council PSGN, Engaging with assessment for learners, British council PSGN, Understanding child protection, British council PSGN, Understanding lesson management, British council PSGN, Understanding lesson plan, British council PSGN, Engaging with learning technology, British council PSGN, Motivation in the classroom, British council PSGN, Inclusive learning, British council PSGN, The reflective teacher, British council PSGN, Speech and language, British council PSGN
Academic Research
- Evaluating the application of the marketing mix in the banking sector of Ghana, a case study of Fidelity Bank.
- Assessing The Role of Education in Reducing Unemployment Rates: A Case Study of The Ga South Municipality of Ghana.
Timeline
Tutor
Beacon College International
09.2023 - Current
Lecturer
Marshalls University
08.2018 - Current
Branch Manager
Maystep Financial Services
05.2014 - Current
Tutor
Galaxy International School
09.2013 - 09.2023
Business Development and Credit Officer
Maystep Financial Services
05.2010 - 04.2014
MANAGER (Debt Recovery And Marketing)
Fadlullah Co. Ltd
08.2007 - 05.2010
Direct Sales Representative
Barclays Bank
08.2006 - 08.2007
Tutor & Head Of Business Dept.
Faith Montessori
07.2005 - 06.2006
National Service Personnel
Mobil Oil Gh. Ltd
11.2004 - 07.2005
TUTOR
Future Hunt Academy
01.2000 - 01.2002
Direct Sales Representative
Multi Choice Gh. Ltd
01.1998 - 01.2000
Business Counsellor
Initiative Development
01.1995 - 01.1996
National Service Person
Islamic Education Plan
01.1994 - 01.1995
Post Graduate Diploma in Education (PGDE) -
University of Education, Winneba
Master of Business Administration (MBA) - Marketing
University of Professional Studies Accra
Bachelor Of Arts (BA.) - Economics and Psychology
University of Ghana
Certificate and Part Advanced Certificate - Marketing
Chartered Institute of Marketing (CIM)
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