ELEAZER SEBASTIAN NII AMUI ABBEY
Accra
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Client Relations Officer
Enterprise Insurance Company
11.2024 - 12.2025
- Providing first-line assistance in prospecting for and closing sales on broker-type businesses.
- Interact with, nurture, and manage business relationships with brokers in accordance with EIC’s client service delivery standards.
- Consistently follow up with brokers to renew existing businesses written or captured.
- Oversaw the department's document management process.
- Conducted regular follow-ups with clients to gather feedback on services provided.
- Maintained detailed records of client communications and project performance for internal reporting and review.
- Provided administrative and analytical support to ensure timely delivery of client projects and compliance with internal frameworks
Retail Store Manager
Pearly Cheeks Ventures
01.2022 - 01.2024
- Managed the shop's financial aspects, including cash handling, processing transactions, and ensuring accurate accounting and reporting. Monitoring expenses, budgets, and profitability.
- Coordinated with suppliers to ensure timely and accurate delivery of products.
- Maintained good relationships with suppliers, negotiating terms, and sourcing new suppliers when needed.
- Handled administrative duties such as record-keeping, report generation, and managing shop-related documentation.
Education
BA - Business Administration-Human Resource Management
UNIVERSITY OF GHANA
Legon, Ghana01.2024
Seconday School Certificate (WASSCE) - Business
ADISADEL COLLEGE
Cape Coast, Ghana01.2020
Skills
- Good communication skills
- Confidential data handling and compliance monitoring
- Ability to effectively and efficiently multitask
- Problem-solving
- Detail-oriented
- Great organizational and presentation skills
- Good knowledge of the Microsoft Office Suite
- Great problem-solving skills
- Excellent IT skills
- Excellent driving skills
References
- Isaac Adu, Head of New Business, Broker Relations Unit, Enterprise Insurance, 0244829985
- Ivy Darkoa Dankyi, Broker Relations Unit Head – Corporate, Enterprise Insurance, 0242265977
- Daniel Owusu, Broker Relations Unit Head – Retail, Enterprise Insurance, 0207771312
- Sharon Mensah, Client Relations Executive, Fidelity Bank, CEO Pearly Cheeks Ventures, 0245039465
Languages
GA
First Language
English
Proficient (C2)
C2
TWI
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Client Relations Officer
Enterprise Insurance Company
11.2024 - 12.2025
Retail Store Manager
Pearly Cheeks Ventures
01.2022 - 01.2024
BA - Business Administration-Human Resource Management
UNIVERSITY OF GHANA
Seconday School Certificate (WASSCE) - Business
ADISADEL COLLEGE