ISAAC KOKU DZAKWESI
Accra
Summary
Established and directed operations for a tech-enabled last-mile logistics business in Ghana, leveraging 7+ years of experience to drive growth and scalability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Manager
Berry Ladies Football Club
10.2024 - 09.2025
- Maintained administrative records, correspondence, and internal documentation.
- Supported travel planning, match-day logistics, and club events.
Intern, Administration Department
Fountain Press Company Limited
06.2023
- Introduced a tracking log and standard folder structure, cutting overall admin cycle time by 25% over the internship period.
- Prepared internal memos, letters, and short reports for cross-functional teams to speed up approvals and reduce back-and-forth.
- Coordinated meeting schedules, visitor logs, and supply requests to keep office operations running smoothly.
Founder and Operations Manager
Adept Delivery and Transport Business
01.2018 - Current
- Built and run a delivery and transport service for individuals and small businesses.
- Plan routes and schedules and coordinate fleet activity to meet daily service targets.
- Led 5 drivers and support staff; increased delivery efficiency by 20%.
- Own budgets and invoicing; reduced operating expenses by 15% year-on-year.
- Grew revenue 10x by expanding services and customer base.
Education
Bachelor of Business Administration - undefined
University of Professional Studies Accra (UPSA)
Accra, Ghana06.2024
WASSCE - undefined
Agate Senior High School
Agate Volta Region, Ghana05.2016
Skills
- Achieved operational excellence by optimizing logistics processes Enhanced inventory accuracy through effective management strategies Improved team collaboration to drive successful project outcomes
- Oversaw team dynamics and performance, fostering a culture of accountability and continuous improvement
- Achieved timely budget management and accurate invoicing through effective collaboration with cross-functional teams Enhanced financial reporting accuracy by implementing systematic tracking methods Improved overall budget adherence by fostering communication between departments
- Oversaw project coordination tasks, aligning resources and schedules to meet project objectives
- Achieved streamlined data processing through proficient use of MS Excel Enhanced reporting capabilities by implementing advanced Excel functions Improved data accuracy and accessibility for team decision-making
- Achieved efficient document creation and formatting through proficient use of MS Word Enhanced team output by providing training on advanced functionalities Improved project workflows by implementing organized file management strategies
- Achieved improved team collaboration and efficiency by leveraging Google Workspace tools Enhanced project workflows through effective management of shared resources and communication channels Drove user engagement and satisfaction by providing comprehensive training on Google Workspace functionalities
- Utilized e-commerce proficiency to drive digital marketing initiatives and improve conversion rates
- Implemented comprehensive performance management systems to track and improve employee outcomes
- Conducted workshops and seminars focused on financial literacy to promote informed financial decision-making among community members
Certification
- Project Management, IDMC
- Monitoring and Evaluation, IDMC
- Event Management, Promotion and Sponsorship, IDMC
- Drolor Center for Strategic Leadership, UPSA
LEADERSHIP AND COMMUNITY
Rotary Club of Adenta, Member, Support planning and delivery of community service projects with the project committee., Track timelines and budgets and provide progress updates to club leadership.
Accomplishments
Trained about 10 riders to successfully start their own courier business in the central Accra notable once are Gentle Courier services, Evans Tech etc Couch national service personnel on entrepreneurship for the 2024 - 2025 service year
Affiliations
Postal and Courier Commission Ghana
Timeline
Administrative Manager
Berry Ladies Football Club
10.2024 - 09.2025
Intern, Administration Department
Fountain Press Company Limited
06.2023
Founder and Operations Manager
Adept Delivery and Transport Business
01.2018 - Current
Bachelor of Business Administration - undefined
University of Professional Studies Accra (UPSA)
WASSCE - undefined
Agate Senior High School