Summary
Overview
Work History
Education
Skills
Languages
Interest
Accomplished
Timeline
Generic
DAISY MANUEL-ADUBOFFOUR

DAISY MANUEL-ADUBOFFOUR

Accra

Summary

Self-motivated and affable individual with a strong desire to learn. Exhibits excellent interpersonal skills and a diligent, enquiring mind.

Overview

11
11
years of professional experience

Work History

District Electoral Officer

Electoral Commission Ghana
Tarkoradi
11.2019 - 05.2024
  • Supervised electoral processes at the district level for the commission.
  • Collated data for the development of guidelines for the conduct of elections.
  • Collated data for the demarcation of electoral boundaries for the commission.
  • Collated data for the acquisition and distribution of electoral materials.
  • Supervised election proceedings to maintain impartiality and fairness, and assisted voters with adequate information.
  • Carried out administrative and secretarial duties.

Registration & Card Verification Officer

National Identification Authority(NIA)
Accra
05.2018 - 10.2019
  • Verified the accuracy of customer data and documents submitted to ensure compliance with regulatory requirements.
  • National ID card printing and issuance.
  • Educated diverse groups on the benefits of holding a national ID

Customer Service Executive

9BS Executive Restaurant
Accra
09.2017 - 11.2017
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Processed orders accurately and efficiently in accordance with company policies.
  • Negotiate with prospective customers especially cooperate institutions.

Administrative Secretary

Hopson's Real Estate/Transport & Entertainment Center
Accra
05.2017 - 06.2017
  • Organized and maintained confidential files and records.
  • Answered phones, responded to inquiries, and directed calls appropriately.
  • Monitored incoming emails and responded accordingly.
  • Developed procedures for record keeping systems to ensure efficient workflow processes.

Customer Experience Executive

Barclays Bank Ghana Limited(Now ABSA)
Accra
10.2015 - 07.2016
  • Maintained positive relationships with customers by responding promptly to their requests.
  • Provided support for customers via phone, email, chat, or other communication channels.
  • Responded to customer concerns and queries

Assistant to the Sales Manager

PZ Cussons Limited
Accra
05.2013 - 07.2013
  • Organized and maintained filing systems for documents and records.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Assisted in the distribution of products with sales agents

Education

Certificate Of Achievement - Virtual Assistance In The Digital Age

ALX Virtual Assistant
Africa
10-2024

Bachelor of Arts - Linguistics And History

University Of Ghana,Legon
Accra, Ghana
05-2015

DELF A1, DELF A2 -

Alliance Francaise
Accra, Ghana
09-2013

West Africa Secondary School Certificate -

St. Roses Senior High School
Akwatia, Eastern Region
06-2011

Skills

  • Office Administration
  • File Management
  • Time Management
  • Data Confidentiality
  • Verbal and written communication
  • Operations Support
  • Microsoft Office Suite
  • Fast Learner
  • Dedicated to attaining excellent results
  • Eloquent
  • Effective Public Speaker
  • Positive and professional
  • Team Collaboration
  • Relationship Building
  • Entrepreneurship
  • Brand Influencer

Languages

English
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Twi
Proficient (C2)
C2

Interest

  • Traveling
  • Reading
  • Teaching
  • Music
  • Volunteering
  • Aerobics
  • Debating

Accomplished

  • Career Development Training (University Of Ghana, May 2015)
  • 2nd Runner Up ( Face of Faith Pageant Africa & Miss Confidence Winner, November 2015)
  • Financial Secretary (SPEROSA Club, 2011)
  • NUPS-G( Presbyterian Student in Church Evangelism), June 2015
  • Founder & President Worship Revolution Choir( International Charismatic Church), 2016-2018

Timeline

District Electoral Officer

Electoral Commission Ghana
11.2019 - 05.2024

Registration & Card Verification Officer

National Identification Authority(NIA)
05.2018 - 10.2019

Customer Service Executive

9BS Executive Restaurant
09.2017 - 11.2017

Administrative Secretary

Hopson's Real Estate/Transport & Entertainment Center
05.2017 - 06.2017

Customer Experience Executive

Barclays Bank Ghana Limited(Now ABSA)
10.2015 - 07.2016

Assistant to the Sales Manager

PZ Cussons Limited
05.2013 - 07.2013

Certificate Of Achievement - Virtual Assistance In The Digital Age

ALX Virtual Assistant

Bachelor of Arts - Linguistics And History

University Of Ghana,Legon

DELF A1, DELF A2 -

Alliance Francaise

West Africa Secondary School Certificate -

St. Roses Senior High School

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DAISY MANUEL-ADUBOFFOUR