VICTOR ATTO BROWN
Accra
Summary
To equip myself adequately for a challenging career in the banking sector, specializing in the delivery of Technological Solutions and ideas to enhance general operations of firms, bringing to bare new skills and dynamism, capable of contributing significantly to the growth of business.
A young energetic and extremely versatile personality, with innate ability for sustained hard work, excellent communication skills, work proactively in the spirit of team work, good human relation, dynamic and result oriented, ability to work with little or no supervision, reliable, innovative, industrious and honest and always ready to learn new things.
Overview
20
20
years of professional experience
Work History
Project Manager
Fidelity Bank Limited
07.2016 - Current
- Requirements Gathering and Business Analysis
- Oversee gathering of requirements through formal requirements gathering methodologies
- Oversee the collation of requirements into standard requirements gathering templates for sign-off
- Assist with stakeholder identification and analysis according to established methodologies
- Provide guidance and subject matter expertise on Requirements Gathering and Business Analysis
- Project Planning
- Execute the project planning process according to the stipulated process and policies
- Monitor the project officer's work comprising follow ups with vendors, internal project customers and other relevant parties to projects
- Execute and provide oversight on project planning activities covering but not limited to: Scope definition, Project schedule analysis and schedule creation, Quality metrics definition and monitoring, Risk analysis and ongoing maintenance of a risk register, Project resourcing decisions and follow up
- Provide guidance and subject matter expertise on project planning
- Project Delivery
- Lead the execution of planned project covering these activities: Proactive risk monitoring utilizing the risk register, Proactive issues tracking utilizing issues log, Proactive tracking of scheduling using the project schedule, Proactive tracking of resources utilizing the resource calendar and scheduled work
- Documentation updates (plans, registers, trackers, etc.)
- Daily project work tracking utilizing project schedule
- Overseeing the processing and follow up of vendor payments, per diems, etc
- Provide guidance and subject matter expertise on project delivery approaches
- Project Management
- Apply, where applicable, the principles of Program and Portfolio Management to bring consistency to the process of managing projects
- Manage, the entire repertoire of projects using the principles of program and portfolio management to increase business value, strategy-project alignment and resource utilization
- Be a custodian of the IT Projects Manual and SOP, providing yearly reviews of processes to keep in line with modern project, program and portfolio management best practices
- Ensuring compliance of all projects to the SOP
- Apply, where applicable and useful to delivery, the principles and practices of Agile Project Management
- Enterprise Architecture
- Work in tandem with the Head, IT Strategy and Architecture to arrive at scalable architecture for projects
- Provide architecture recommendations, where applicable
- Reporting
- Prepare and submit weekly reports for each project in the combined portfolio
- Prepare and submit weekly summary reports as per the distribution in the Projects SOP
- Prepare and submit ad hoc reports on project status as per request from sponsor, Head, Project Management and other stakeholders
- The custodian and monitor of the PMIS Documentation
- Prepare and maintain project management artifacts as stipulated by the Projects SOP, including but not limited to: project schedule, project plan, risk register, issues log, payments tracker, project dashboards, communications plan, stakeholder register, etc
- Prepare and submit a project closure report detailing follow-on actions at the close of each project
- Prepare and circulate lessons learned for each completed or terminated project
- User Acceptance Testing and System Integration Testing
- Provide oversight and guidance to Business Units in the preparation of user acceptance test scripts
- Oversee the User Acceptance Testing process, where necessary and applicable
- Collate and provide a comprehensive User Acceptance Testing report
- Notifications/Alerts
- Notification of projects slipping by pre-determined allowed slippages per project
- Immediate notification of projects for which critical path activities have slippage
- Escalation of non-compliant vendors or project team members
Manager, Systems & IT operations
Fidelity Bank Limited
12.2014 - 07.2016
- Select Agent management system vendor to develop the agent management system and its related modules
- Manage the Agency banking agent management system project implementation
- Manage the migration of smart accounts to Flex cube
- Build project scope for the agent management system
- Develop business process flows for the implementation of the agent management system
- Develop functional specification document for the agent management system project
- Develop data field mapping document for the agent management system
- Lead the training of staff on the new agent management system
- Manage Agency banking system operations
Manager, Systems Operations
Fidelity Bank Limited
12.2012 - 07.2013
- Work with software partners on successful implementation of Agency Banking system
- Lead the training of staff on Agency banking system/Help Desk use
- Manage Agency Banking databases
- Manage Agency Banking SMS agent module
- Manage Agency Banking E-payment agent module for Top up transactions
Team Lead, Operations Support & Control Unit
United Bank for Africa (GH) Ltd.
03.2009 - 11.2012
- Providing solutions to the bank's GL, revaluation and core banking application issues as well as inventing systems and procedures to enhance operational excellence
- Providing operational and system support to all branches including Head Office
- Assisting in the quick resolution of branch operational lapses
- Monitoring and controlling operational processing and system errors with the view of enhancing general operational performance
- Providing useful procedures of achieving optimum results in branch operational processes
- Attending to branch operational or system issues; resolving the issues and forwarding others to the appropriate units for prompt resolution
- Preparing UBA Ghana's reports to the Group Office in Lagos, Nigeria
- Preparing reports to Management, Chief Operating Officer and Divisional Heads of UBA Ghana
- Monitoring Country Forex (FX) Loss transactions in proxy and prompt notification to Market Risk Unit for mitigation and resolution
- Monitoring Country Proxy Items and notifying affected branches for reversals
- Monitoring and controlling branch Vault Insurance limits
- Monitoring and controlling Unscanned Mandate Cards in system
- Monitoring Teller/ATM shortage and overage transactions and notification to branches for investigation and clearance from General Ledger (GL) account
- Monitoring Matured Fixed Deposits and subsequently advising branches and Relationship Officers on the way forward after maturity
- Monitoring and controlling unverified but issued and unacknowledged cheque books in the system
- Monitoring of failing Standing Instructions (SI) during End of Day and resolution of such SI for incident free End of Day processes
- Preparation of weekly reports on Zero balance Cash Advance to Domestic Operations Unit (Domops) for closure
- Executing After Business Hour (ABH) for all branches in UBA Ghana
- Executing Closed Sol Operations (CSOLOP) for all branches
- Running End of Day (EOD)
- Any other duties that may be assigned by my superior
Information Technology Officer
UBA Ghana
12.2007 - 03.2009
- Responsible for generation of system Information or reports to management and branches
- Hosting of structured query reports on Finacle (UBA Core Banking Application)
- Designing and hosting of MRT reports in Finacle
- Administration of Finacle application servers
- Providing system and operational support to all branches in UBA Ghana
Funds Transfer Officer
UBA Ghana
10.2007 - 12.2007
- Booking of Fixed and Call Deposits
- Processing of cheque for presentments to central clearing
- Processing of FX transactions
Customer Service Officer
UBA Ghana
08.2007 - 10.2007
- Opening of customer Accounts
- Issuance of cheque books
- Management of cheque books and ATM cards stock
- Processing of cheque book request to cheque book printing house
- Printing of customer statement of accounts
Teaching Assistant
University of Ghana
06.2005 - 08.2006
- Taught Computer Science
Education
BSc - COMPUTER SCIENCE AND PHYSICS
UNIVERSITY OF GHANA
Legon, Ghana06.2005
SSSCE -
POPE JOHN SENIOR & JUNIOR SEMINARY
Ghana01.1999
Skills
- Excellent communication skills
- Teamwork
- Good human relation
- Dynamic
- Result oriented
- Ability to work with little or no supervision
- Reliable
- Innovative
- Industrious
- Honest
- Willingness to learn
Accomplishments
- Deputizing for the Head of PMO
- Building new PMO project execution templates with consultancy Project Assist Global
- Delivering key strategic projects for Fidelity Bank
- Developed the agent and cash management module for Agency Banking
- Won the best employee award for UBA Head Office in 2009
Personal Information
Nationality: Ghanaian
Languages
- English
- Fante
- Asante Twi
References
Esi Mills-Robertson, Director, Inclusive banking, Fidelity Bank (Ghana) Limited, Ridge Towers, Ambassadorial Enclave, PMB 43, Accra, Greater Accra, Ghana, 0248226241
Training
- Fundamentals of Banking core management organized by Knowledge capital, Lagos
- Principles of Project Management (Banking College)
- Microsoft Project Tool (Banking College)
Social Activities
Organist & Music Director at Bethany Methodist Church, Dzorwulu - Accra
Banking Experience
- Project Manager, Fidelity Bank Limited, 07/01/16, Present, Requirements Gathering and Business Analysis, Project Planning, Project Delivery, Project Management, Enterprise Architecture, Reporting, User Acceptance Testing and System Integration Testing, Notifications/Alerts
- Manager, Systems & IT operations, Fidelity Bank Limited, 12/01/14, 07/31/16, Select Agent management system vendor, Manage the Agency banking agent management system project implementation, Manage the migration of smart accounts to Flex cube, Build project scope for the agent management system, Develop business process flows for the implementation of the agent management system, Lead the training of staff on the new agent management system
- Manager, Systems Operations, Fidelity Bank Limited, 12/01/12, 07/31/13, Work with software partners on successful implementation of Agency Banking system, Lead the training of staff on Agency banking system/Help Desk use, Manage Agency Banking databases, Manage Agency Banking SMS agent module, Manage Agency Banking E-payment agent module for Top up transactions
- Team Lead, Operations Support & Control Unit, United Bank for Africa (GH) Ltd., 03/01/09, 11/30/12, Providing solutions to the bank's GL, revaluation and core banking application issues, Providing operational and system support to all branches including Head Office, Preparing UBA Ghana's reports to the Group Office in Lagos, Nigeria
- Information Technology Officer, UBA Ghana, 12/01/07, 03/31/09, Responsible for generation of system Information or reports to management and branches, Hosting of structured query reports on Finacle, Providing system and operational support to all branches in UBA Ghana
- Funds Transfer Officer, UBA Ghana, 10/01/07, 12/31/07, Booking of Fixed and Call Deposits, Processing of cheque for presentments to central clearing, Processing of FX transactions
- Customer Service Officer, UBA Ghana, 08/01/07, 10/31/07, Opening of customer Accounts, Issuance of cheque books, Management of cheque books and ATM cards stock
- Teaching Assistant, University of Ghana, Legon, 06/01/05, 08/31/06, Taught Computer Science
Timeline
Project Manager
Fidelity Bank Limited
07.2016 - Current
Manager, Systems & IT operations
Fidelity Bank Limited
12.2014 - 07.2016
Manager, Systems Operations
Fidelity Bank Limited
12.2012 - 07.2013
Team Lead, Operations Support & Control Unit
United Bank for Africa (GH) Ltd.
03.2009 - 11.2012
Information Technology Officer
UBA Ghana
12.2007 - 03.2009
Funds Transfer Officer
UBA Ghana
10.2007 - 12.2007
Customer Service Officer
UBA Ghana
08.2007 - 10.2007
Teaching Assistant
University of Ghana
06.2005 - 08.2006
BSc - COMPUTER SCIENCE AND PHYSICS
UNIVERSITY OF GHANA
SSSCE -
POPE JOHN SENIOR & JUNIOR SEMINARY
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