As a software engineer, I am deeply passionate about crafting robust and scalable software solutions. With a solid foundation in problem-solving, algorithms, and data structures acquired through my educational journey, I am eager to leverage my skills in real-world projects while contributing to a dynamic software team. I thrive on collaboration, possess a relentless drive for learning, and remain committed to staying abreast of the latest tech trends to make a positive impact in the field of software engineering. Additionally, I have a keen interest in research areas such as cybersecurity, bioinformatics, artificial intelligence/machine learning, cloud computing, distributed systems, robotics, computer vision, and the Internet of Things (IoT) and embedded systems. I bring experience in working collaboratively with development teams and interfacing directly with end-users to deliver innovative solutions.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Senior Backend Engineer
Siba Technologies Company Limited
01.2024 - Current
Developed and maintained scalable backend systems using .NET Core for various projects.
Collaborated closely with frontend and devops teams to ensure smooth integration and deployment.
Implemented RESTful APIs, microservices architecture, and efficient database schemas.
Optimized performance and ensured security compliance of backend systems.
Mentored junior developers and conducted code reviews to maintain code quality.
Contributed to architectural decisions and participated in sprint planning and estimation.
Computer Science Laboratory & Teaching Assistant
Accra Technical University
01.2023 - 09.2023
Assist students and faculty with laboratory experiments, projects, and computer-related tasks.
Maintain laboratory equipment and ensure a safe and conducive working environment.
Provide technical support and guidance to students during practical sessions and project development.
Assist in the preparation of materials and resources for laboratory sessions and computer science projects.
Collaborate with faculty to develop new experiments, assignments, and computer-based exercises.
Utilize Microsoft Office suite for administrative tasks
Conducting review sessions or workshops to help students understand course material or prepare for exams.
Assisting in grading assignments, quizzes, and exams, providing constructive feedback to students.
Holding office hours to provide one-on-one or small group assistance to students with questions or concerns.
Facilitating discussions or group activities in class to encourage student engagement and participation.
Collaborating with faculty to develop instructional materials, such as lecture slides, handouts, and multimedia presentations.
Providing support for online learning platforms or technology-enhanced teaching tools used in the course.
Software Support Engineer
Bic Technologies
05.2022 - 12.2023
Adapted to various languages and technologies based on project requirements.
Collaborated with team members to analyze system requirements based on client specifications.
Resolved performance bottlenecks and enhanced supportability in collaboration with development teams.
Debugged and modified software components to rectify faults.
Implemented code fixes and enhancements for future releases and patches.
Integrated communication and software technologies to meet client needs.
Communicated technical concepts effectively to customers via phone, email, and online chat, maintaining high satisfaction rates.
Researched and investigated client complaints, providing recommendations and action plans.
Junior Software Developer Intern
BIC Technologies
11.2021 - 08.2022
Collaborated on all stages of systems development lifecycle for General Insurance Management Software (Siba-Gen) and Insurance Broker Management System (Siba-Broker) used by leading insurance companies.
Utilized technologies including .NET MVC, React JS, .NET, and .Net Microservices.
Conducted testing, debugging, and issue resolution to optimize software performance.
Operated in virtualized environments using Docker and Kubernetes.
Gathered user feedback to enhance user experience.
Software Requirements Analyst
Nsia Insurance and Horizon Insurance Brokers
01.2022 - 03.2022
Collaborated with cross-functional development teams to elevate technical standards for ongoing projects.
Demonstrated software development best practices to surpass KPIs.
Conducted root-cause analyses to identify and rectify software issues.
Engaged clients to understand design requirements and advised on best-fit options.
Documented maintenance procedures and trained new personnel on requirements.
Cybersecurity Intern
Koforidua Technical University
06.2021 - 09.2021
Implemented data encryption and firewalls to protect confidential information.
Recommended improvements in security systems and procedures.
Developed plans to safeguard computer files against unauthorized access.
Monitored virus reports to update virus protection systems timely.
Participated in team-building activities to enhance collaboration.
Health Information Assistant Intern
Kpandai District Hospital
06.2018 - 12.2018
Created Postgress database for storage and retrieval of medical records
Integrated the hospital management system with database, to manage and confirm patient data and medical history information
Implemented web application for collecting healthcare information and statistical data
Investigated and resolved incidents and complaints related to medical records services.
Education
Bachelor Of Technology - Computer Science
Accra Technical University
Accra, Ghana
12.2022 - 09.2023
Higher National Diploma - Computer Science
Koforidua Technical University
Koforidua, Ghana
09.2018 - 05.2021
Diploma in Business Studies - Information Technology
Koforidua Technical University
Koforidua, Ghana
09.2016 - 05.2018
Senior High School Certificate - General Science
Ghana Senior High School
Koforidua
09.2011 - 05.2014
Skills
Troubleshooting, Test Planning and Quality Assurance
TECHNICAL ANALYST FOR FOREIGN TRADE CENTER OF EXPERTISE (Full Time Job) at Bosch Global Software Technologies Company LimitedTECHNICAL ANALYST FOR FOREIGN TRADE CENTER OF EXPERTISE (Full Time Job) at Bosch Global Software Technologies Company Limited