Sandra Darkson

My teamwork and work culture skills were further sharpened with an introduction to the delivery of projects on time, to quality and within budget in project management through tasks such as;

• Developed Systems for easy storage of documents.
• Central office management and correspondence.
• Facilitating information retrievals.
• Collecting and ensuring accurate data entry.
• Providing timely information to satisfy the information needs of Staff.
• Maintaining Records policies.
• Assisting the Records department with orienting new staff on records management.

I improved on my data collection and management skills in this role by performing tasks such as;

• Updated records with new information.
• Assisted with typing, data entry and answering incoming calls as required.
• Followed confidentially regulations to maintain privacy.
• Sorted all paperwork and documents alphabetically and according to dates and significance.
• Checked daily incoming paperwork and documents and made copies before filing.
• Input data into computer programs and filing systems.

Building on my previous work experience with working in teams and team dynamics, I further developed my teamwork skills by learning what helps to set up a working team system that is results-driven through;

• Performing administrative tasks such as managing company’s large clients phone log and taking calls and messages.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Receiving and delivering all incoming and outgoing packages.
• Responding to customers’ queries.
• Ensuring the efficient flow of information within the team.
• Scheduling meetings.
• Greeting and welcoming guests.

• Providing social services to our target group such as teaching, providing food items, and fostering friendly and respectable relation with them.
• Providing mentorship to marginalised children.
• Attending seminars and conferences organised by the foundation.
• Assisting with fundraising In support of the foundation’s activities.