Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
RAKIYATU WAHAB

RAKIYATU WAHAB

Agona Swedru

Summary

Detail-oriented Human Resources Management graduate with practical experience in customer service, front desk operations, and administrative support. Strong background in client registration, data validation, and records management. Known for excellent communication skills, professionalism, and the ability to work efficiently in fast-paced environments.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Registration & Compliance Officer (National Service Personnel)

Social Security and National Insurance Trust
Agona Swedru
01.2024 - 01.2025
  • Registered new clients and updated personal records
  • Conducted data entry, verification, and validation processes
  • Supported compliance activities and improved service efficiency

Sales Associate

Family Business
01.2017 - 01.2025
  • Provided customer support and managed daily sales transactions
  • Maintained sales records and stock monitoring
  • Built strong relationships with customers to encourage repeat business.

Front Desk Executive (Intern)

Business Resources Centre
Agona Swedru
  • Welcomed clients and handled registration for business certification services
  • Assisted with office documentation and administrative duties
  • Maintained accurate client files and supported smooth daily operations

Education

Bachelor of Business Administration - Human Resources Management

University of Education, Winneba
Winneba, Ghana
01.2021 - 09.2024

Skills

  • Customer Service & Client Relations
  • Administrative & Clerical Support
  • Data Entry & Validation
  • Office Organization & Record Keeping
  • Communication & Interpersonal Skills
  • Time Management & Multitasking
  • Problem Solving

References

  • Benard Asiedu, Data Supervisor, SSNIT Agona Swedru, basiedu@ssnit.org.gh, 0243015178
  • Daniel Siebu, Compliance Supervisor, SSNIT Agona Swedru, dsiebu@ssnit.org.gh, 0208594444

Languages

English
Proficient
C2
Twi
Upper Intermediate
B2

Timeline

Registration & Compliance Officer (National Service Personnel)

Social Security and National Insurance Trust
01.2024 - 01.2025

Bachelor of Business Administration - Human Resources Management

University of Education, Winneba
01.2021 - 09.2024

Sales Associate

Family Business
01.2017 - 01.2025

Front Desk Executive (Intern)

Business Resources Centre
RAKIYATU WAHAB