Lydia Tagoe
Waitress
Accra
Summary
Friendly waitress with strong understanding of hospitality industry.
Personal individual possessing strong ethic and flexibility.
Fully committed to delivering the best possible service to ensure customers experience.
Work best as a team member well as on my own. My team can rely on me.
In a short term, I have learnt a lot about delivering the ultimate service and I am anxious to learn more, and I welcome new challenges.
I am confident and committed to being the best employee.
Overview
1
1
year of professional experience
Work History
Waitress
Kempinski Gold Coast Accra
01.2023 - Current
- Handled food safely and kept space clean to protect customers from foodborne illness and maintain proper sanitation
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Certificate - General Art
Crown Top College
Accra 08.2019
Skills
- Upselling
- Safe Food Handling
- Transactions and Cash Handling
- Recommend Menu Items
- Guest Relations Management
- Order Accuracy
- Dining Area Maintenance
Languages
English, twi
Beginner (A1)
Timeline
Waitress
Kempinski Gold Coast Accra
01.2023 - Current
Certificate - General Art
Crown Top College
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