Kingsford Asamoah

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help achieve target results.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Served customers and followed outlined steps of service.
• Participated in team-building activities to enhance working relationships.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Loan recovery.
• Strategic planning ideas in loan recovery.
• Writing weekly report on loan recovery.
• Worked flexible hours; night, weekend, and holiday.

• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Organized work to meet demanding production goals.
• Tested components and systems to evaluate performance and identify concerns.
• Worked with diverse types of weather and ground conditions.
• Writing of report on work activities and reporting to the company.
• Surveying working to see possible threat and take measure in dealing with it.
• Bait station maintainence.
• Pest control and Dissinfection .
• Making sure personal protective equipment are in correct possition.

.• Preparation of cashbook.

• Issue of receipt.

• Investigating reports on late payment or uncovered payment to identify circumstances and determine appropriate collection action.

• Other duties as directed by the head of department

• Revenue Mobilization

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Opening of account.
• Writing of cheque books.
• Issuing of check books.
• Advertisement of the bank products (E-banking).
• Stocking taking.
• Assisting customers on daily transaction at the bank.

• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Analyzed problematic areas to provide recommendations and solutions.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Analysis of bank statement.
• Filling of withholding tax – PAYE and VAT.
• Filling of SSNIT and payment.

• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Analyzed problematic areas to provide recommendations and solutions.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Analysis of bank statement.
• Filling of withholding tax – PAYE and VAT.
• Filling of SSNIT and payment.