Josephine Awenatey Issah

Major duties under Payment and Financial Control:

• Maintaining financial control accuracy for Admin. department within Huawei payment platform.
• Creating timely Purchase Orders (POs) for Admin. Dept and occasionally supporting other departments.
• Timely processing of supplier invoices in variety of Huawei payment platforms.
• Monitored and managed expenses with allotted budgets and reviewed and approved expense reports
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
• Ensuring that payments strictly follow contract stipulations and Huawei regulations.
• Auditing of payments and POs to avoid duplicates, close expired POs and so on.

Major duties under Accommodation and Integrated Facility Mgmt.:

• Supervision of implementation of professional one-stop check-in service (hotel/apartment booking, sim card registration, airport pickup, preparation of check-in welcome pack, assistance with luggage and so on) for incoming foreign staff arriving in Ghana on business trips & high level Huawei guests.
• Supervising maintenance of accurate data in Huawei accommodation tracking platform.
• Following up on completion of maintenance work in staff apartments.
• Resolving customer concerns efficiently to promote satisfaction and loyalty (monthly surveys included)
• Quarterly Environmental Health and Safety checks in staff apartments, to ensure staff's continual safety
• Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
• Sending out monthly surveys to capture staff complaints and conduction of face to face follow-ups, to build staff confidence in department
• Sending out monthly progress reports detailing stock levels in apartment warehouse, utility consumption reports, problem resolution etc. to head of department for subsequent analysis and progress planning.
• Review monthly reports of vendors by measuring their performance against KPIs and giving appropriate awards or punishments.
• Booking of conferences for external Huawei meetings.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations
• Supporting head of Administration department in any other tasks assigned.

• Conducting inspection at office premises and other property sites, and submitting reports on findings
• Supervising all repair activities of artisans to completion
• Preparing letters, reports, memos and petty cash payments
• Conference room booking and preparation for meetings.
• Assisting Chief Estate Officer in carrying out all other duties assigned.