IT Intern
Shama District Health Directorate
Takoradi
02.2025 - 03.2025
- Assisted in troubleshooting hardware and software issues for employees.
- Collaborated with team members to maintain network infrastructure.
- Supported data entry and management within company systems.
- Participated in testing and implementing new software solutions.
- Documented technical processes and user guides for internal use.
- Responded to helpdesk tickets and provided timely support.
- Conducted research on emerging technologies to enhance operations.
- Resolved customer service issues related to IT systems in a timely manner.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
