Fidous Seidu Kabah
Spintex-Accra
Summary
Observant and meticulous professional with experience in data analysis, data management, and reporting. A track record of success in identifying trends, improving processes, and providing valuable data-driven insights. Familiar with various data analysis tools such as Excel, Power BI, MS Word, SQL, Knime etc. Aim at creating positive impact in whatever role given me. An excellent team player longing for new challenges and adapting quickly to different working environment. A hallmark of professionalism with positive attitudes to work, leading with humility and respect for all team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CFB EMEA DATA STEWARD (WEST AFRICA-WAF)
Cargill Ghana
2023.09 - Current
- Acting as the primary liaison for the local business for West Africa, facilitating the setup of customer, vendor, and material data within SAP
- Serving as the initial point of contact for business inquiries, providing timely and effective support on all master data information
- Utilizing the CFB governance Power Bi to develop insightful reports, enabling business stakeholders to make informed decisions based on data-driven insights
- Collaborating with the CFB master data governance team to establish and maintain a streamlined data structure, optimizing processes for enhanced efficiency and accuracy
- Creation of COA and Packing list for Quality team and logistics.
Process Data Analyst
Cargill Ghana
2022.08 - 2023.08
- Collaborated with other departments to ensure data accuracy and integrity in SAP
- (Creation, extension and maintenance of data)
- Extracted data from Cargill Data Platform using HUE to make meaning and drive decision-making
- Cleaning and organizing data on construction sheets
- Writing and reading data from database servers (using tools as Knime, Power Bi, Microsoft Excel, etc.)
- Leveraged methods to analyze data in SAP, using basic SQL codes and excel formulas
- Delivered status updates to supervisor/project lead and recommended changes in processes based on challenges faced
- Explained complex data sets in simple terms to non-technical audiences.
Insurance Premium Administrator
MiLife Insurance
2022.02 - 2022.07
- Calculated premiums, refunds, commissions, adjustments and new reserve requirements, using insurance rate standards
- Notified insurance agent and accounting department of policy cancellation
- Applied insurance rating systems
- Compared information from application to criteria for policy reinstatement and approved reinstatement when criteria were met.
Claims Officer
MiLife Insurance
2021.09 - 2021.12
- Conducted timely reviews of claims to ensure accuracy and completeness of documentation
- Facilitated smooth customer acquisition and onboarding process, increasing acquisition rate by 20%
- Reviewed insurance policy to determine coverage
- Prepared insurance claim forms and related documents and reviewed them for completeness
- Entered insurance- and claims-related information into database systems
- Modified and processed existing policies and claims to reflect change in beneficiary, amount of coverage, or type of insurance
- Processed and recorded new insurance policies and claims
- Transmitted claims for payment and further investigation.
Customer Service Agent
MiLife Insurance
2020.10 - 2021.09
- Reviewed and verified age, name, address and principal sum and value of property, on insurance applications and policies
- Involved persons to obtain missing information
- Corresponded with insured and agent to obtain information and to inform them of account status and changes
- Interviewed clients and took calls to provide customer service and obtain information on claims
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Experienced with social media and communications platforms
- Committed to delivering excellent customer service while working in a fast-paced environment.
Biostatistics Scientist Intern
Komfo Anokye Teaching Hospital
2017.07 - 2017.08
- Analyzed archival data, such as birth, death, and disease records
- Organized files and kept records of patient in an orderly manner to prevent lost of recorded data and also ease retrieval
- Assigned appointment dates and review dates to patients to enhance effective doctor-patient consultation.
Insurance Sales Agent
Ejuraman Rural Bank
2017.06 - 2017.07
- Responded to customer inquiries and requests relating to insurance
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans
- Generated new sales, retained existing members and grew book of business through multiple product offerings
- Sold insurance policies to businesses and individuals on behalf of insurance companies
- Sought out new clients and developed clientele by networking to find new customers and generate lists of prospective clients
- Developed marketing strategies to compete with other individuals and companies who sold insurance.
Education
Bachelor Of Science (B.S.) In Actuarial Science -
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana09.2020
High School Diploma -
St. Louis Senior High School
Kumasi, Ghana05.2016
Skills
- Microsoft Access
- Structured Query Language (SQL)
- Work Organizing and Prioritizing
- Microsoft Power BI
- Microsoft Excel
- Microsoft Word
Certification
- BECE certificate
- WASSCE Certificate
- BSc. Actuarial Science
Languages
English
Twi
References
- Yao Elikem Ayekple, Lecturer, Mathematics Lecturer, (024) 444-2569, yeayekple.cos@knust.edu.gh
- Kofi Sarfo Ntim, Associate Actuary Head Of Actuarial Department, (020) 048-1092, kofi.ntim@milifeghana.com
- Mohammed Akwetey, IT head -Cargill, (024) 4341750, mohammed_akwetey@crgl-thirdparty.com
- Mr Maama Gyasi, Procurement Head- Cargill, +233 55 361 0011, maama_gyasi@cargill.com
Work email
fidous_seidu@cargill.com
Timeline
CFB EMEA DATA STEWARD (WEST AFRICA-WAF)
Cargill Ghana
2023.09 - Current
Process Data Analyst
Cargill Ghana
2022.08 - 2023.08
Insurance Premium Administrator
MiLife Insurance
2022.02 - 2022.07
Claims Officer
MiLife Insurance
2021.09 - 2021.12
Customer Service Agent
MiLife Insurance
2020.10 - 2021.09
Biostatistics Scientist Intern
Komfo Anokye Teaching Hospital
2017.07 - 2017.08
Insurance Sales Agent
Ejuraman Rural Bank
2017.06 - 2017.07
Bachelor Of Science (B.S.) In Actuarial Science -
Kwame Nkrumah University Of Science And Technology
High School Diploma -
St. Louis Senior High School
- BECE certificate
- WASSCE Certificate
- BSc. Actuarial Science
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