Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

David Afriyie

Kumasi

Summary

Dedicated and customer-focused Medical Counter Assistant with hands-on experience in a fast-paced pharmacy environment. Proven ability to assist customers with prescriptions, manage inventory, and ensure compliance with pharmacy regulations. Committed to delivering exceptional patient care and supporting healthcare professionals.

Professional customer service provider with focus on delivering high-quality results and maintaining high standards of performance. Extensive experience in supporting team efforts and adapting to changing work environments. Known for reliability and flexibility, consistently contributing to smooth operations and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Counter Assistant

New Generation Pharmacy
12.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Medical Counter Assistant

Pillmart Pharmacy Limited
03.2024 - Current
  • - Assist customers with prescriptions, over-the-counter medications, and health products.
  • - Provide advice on minor ailments and escalate queries to pharmacists when necessary.
  • - Manage prescription data entry, labeling, and packaging with accuracy.
  • - Maintain inventory levels, restock shelves, and place orders to ensure product availability.
  • - Ensure the pharmacy complies with health and safety regulations and maintains a clean work environment.
  • Full Employment

Ghana Immigration Service Band

A.S.I Kwaku Boateng
12.2017 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained steadfast loyalty and willingness to support operations at all times, prioritizing service over personal gain.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • With no salary, yet a hardworking, loyal and dedicated to his duties with the Band

Education

Certificate - Medical Counter Assistance

Phersons College of Health
01.2024

Skills

  • - Customer service and patient support
  • - Prescription handling and labeling
  • - Inventory management and stock control
  • - Knowledge of medical terminology
  • - Compliance with pharmacy regulations
  • - Effective communication and teamwork
  • - Cash handling and POS system operations

Certification

  • Certificate of Medical Counter Assistance
  • Pharmacy Council | 2024

References

Available upon request.

Languages

English
Bilingual or Proficient (C2)

Timeline

Medical Counter Assistant

New Generation Pharmacy
12.2024 - Current

Medical Counter Assistant

Pillmart Pharmacy Limited
03.2024 - Current

Ghana Immigration Service Band

A.S.I Kwaku Boateng
12.2017 - 12.2024

Certificate - Medical Counter Assistance

Phersons College of Health

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David Afriyie