Juliet Serwaah Appiah
Accra
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Medical Counter Assistant
Aide Chemist Assistant
07.2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Administrator
Abby's Real Estate And Property Company Limited
02.2016 - 04.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Entered and maintained departmental records in company database.
Media Reporter
Ghana Palava NewsPapper
03.2012 - 01.2013
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Developed expertise in covering various beats, demonstrating versatility and adaptability as a reporter.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
- Conducted in-depth interviews with key stakeholders, providing comprehensive perspectives on relevant issues.
- Investigated important community issues and put together well-received reports.
- Attended press conferences, court hearings and special events to stay conversant with current news.
- Addressed sensitive topics professionally while adhering to ethical standards.
Secretary
Odyssey Travel And Tour
03.2009 - 12.2011
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Secretary
George And Associates Travel And Tour
08.2005 - 04.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Responsible for client tickets and hotel reservations.
Education
No Degree - Medical Counter Assistant
Tobinco Pharmaceutical Training Institute
Accra02.2023
No Degree - Certificate in Microsoft Office
Kofi Annan Center For Excellence in ICT
Accra2020
BBA - Banking And Finance Administration
Pentecost University
Accra2013
No Degree - SSCE in General Science
Oda Senior High School
Akim Oda2004
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- MS Office
- Team Building and Leadership
- Staff Management
- Resourceful and Analytical
- Strategic Planning
REFREES
John Oscar Botwe
Credit Officer
Marge Micro-Credit Enterprise
0244719395
Dr. Kwabena Kisi Adade
Lecturer
University of Development Studies
0507474999
Timeline
Medical Counter Assistant
Aide Chemist Assistant
07.2023 - Current
Administrator
Abby's Real Estate And Property Company Limited
02.2016 - 04.2018
Media Reporter
Ghana Palava NewsPapper
03.2012 - 01.2013
Secretary
Odyssey Travel And Tour
03.2009 - 12.2011
Secretary
George And Associates Travel And Tour
08.2005 - 04.2008
No Degree - Medical Counter Assistant
Tobinco Pharmaceutical Training Institute
No Degree - Certificate in Microsoft Office
Kofi Annan Center For Excellence in ICT
BBA - Banking And Finance Administration
Pentecost University
No Degree - SSCE in General Science
Oda Senior High School
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