BOAKYE OPOKU AGYEMANG
Kumasi,AH
Summary
To get an opportunity where I can make the best of my potential and contribute to the organization's growth.
I am responsible, team oriented, smart, a game changer, multifaceted person, easily adaptable to situations, very reliable, eager to learn new things; interested in travelling to explore to know the problems of humanity to solve, efficiency is my trademark and above all a customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than 4 years.
Overview
10
10
years of professional experience
Work History
Library Assistant
Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED) Main Library
2023.08 - Current
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected and processed fines on overdue library materials.
Representative
Konrad Adenauer - Stiftung (KAS)
2021.02 - 2021.07
Manager
Eva Sommer Uber Services
2017.01 - 2019.01
Administrator
Nananom Educational School Complex
2014.01 - 2019.01
Manager
Ema- Mercy Ventures
2015.01 - 2017.01
Manager
Nyameye Company Group Ltd
2013.11 - 2016.12
National Service
University of Ghana, Legon Hall Library
2015.08 - 2016.09
- Compiled and submitted library activity and performance reports for improved insight.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Provided basic computer assistance to help patrons access needed resources.
- Helped patrons locate resources using catalog and circulation systems.
- Offered basic reference assistance to support information needs.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
Field Work
Balme Library
2015.03 - 2015.04
Field Work
Ghana Library Authority, Accra Central Library
2015.02 - 2015.03
Internship
KNUST Library
2014.06 - 2014.07
Education
Bachelor of Arts (BA) Degree - Information Studies And Study of Religions
University of Ghana
Accra, Ghana06.2019
Diploma - Librarianship
University of Ghana
Accra, Ghana06.2015
WASSCE - General Science
Osei Tutu Senior High School
Akropong, Ashanti05.2013
Skills
- Proficient in MS word, Excel and PowerPoint
- Team player
- Proactive
- Resourceful
- Computer Assistance
- Skilled researcher
- Reading and teaching
- Material Shelving
- Patron Registration
- Telephone Etiquette
- Turnitin, Koha, Alexandria and Ceara Software Skills.
Projects Training Facilitation Workshop Experience
- Association of Concerned Ghanaians in Europe (A.C.G.I.E.) for Human Rights, Democratic Governance and Peace Initiative for Africa organised a Public Forum; Ghana; Understanding our Tradition and History is the Path to a Successful Future, Secretary to the Program
- Abetefest in collaboration with Kwadaso Homecoming on December 24, 2022 organised ‘Abete3’ festival and Homecoming, Organiser, Operations and Security Head for Abetefest
- Critical Thinkers International on December 11, 2021 Organised a Public Symposium on the theme; the Influence of Research on Electoral Strategies; Ghana’s Democracy and How All the Political Parties Have Fared in General Elections Under the Fourth Republic, An Organiser, Powerpoint Operation was done by me, Miklin Hotel Kumasi
- Konrad Adenauer Stiftung (KAS), a political foundation associated with the Christian Democratic Union of Germany organised a capacity building workshop for Kwadaso Constituency Executives and some selected stakeholders of Kwadaso Constituency NPP. The theme for the workshop was Positioning Kwadaso beyond 2024; The Role of the Constituency Executives, MP and Polling Station Executives, Participant, Group leader, Presenter, Elkin Hotel
Reading, Writing, Jogging, Playing Video Games, Cooking, Football, Table Tennis, Star and Sun Gazing
I have been doing these hobbies and others for years.
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
French
Beginner (A1)
Timeline
Library Assistant
Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED) Main Library
2023.08 - Current
Representative
Konrad Adenauer - Stiftung (KAS)
2021.02 - 2021.07
Manager
Eva Sommer Uber Services
2017.01 - 2019.01
National Service
University of Ghana, Legon Hall Library
2015.08 - 2016.09
Field Work
Balme Library
2015.03 - 2015.04
Field Work
Ghana Library Authority, Accra Central Library
2015.02 - 2015.03
Manager
Ema- Mercy Ventures
2015.01 - 2017.01
Internship
KNUST Library
2014.06 - 2014.07
Administrator
Nananom Educational School Complex
2014.01 - 2019.01
Manager
Nyameye Company Group Ltd
2013.11 - 2016.12
Bachelor of Arts (BA) Degree - Information Studies And Study of Religions
University of Ghana
Diploma - Librarianship
University of Ghana
WASSCE - General Science
Osei Tutu Senior High School
Similar Profiles
SAMUEL NTISAMUEL NTI
Teaching Assistant at Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED)Teaching Assistant at Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED)
Alya Hassan Ali Al-SaabriAlya Hassan Ali Al-Saabri
Volunteer worker at Ta’aleem Training Skills Development CenterVolunteer worker at Ta’aleem Training Skills Development Center
RITTIKA BOSERITTIKA BOSE
IT FACULTY at YOUTH COMPUTER TRAINING INSTITUTE FOR SKILLS DEVELOPMENTIT FACULTY at YOUTH COMPUTER TRAINING INSTITUTE FOR SKILLS DEVELOPMENT