Mabel Esilfua Asamoah
Accra,AA
Summary
Driven and highly adaptable professional with exceptional problem-solving abilities and proactive approach. Possesses in-depth understanding of service management principles and excels in implementing efficient customer service processes. Committed to driving operational efficiency and enhancing customer satisfaction through innovative solutions.
Overview
2
2
years of professional experience
Work History
National Service Person
CID headquarters, missing persons unit
11.2023 - 09.2024
- Company Overview: The missing persons unit is a sub unit under the national criminal investigation department of the Ghana police service which assists in investigating missing person cases and reuniting them with families
- Assist detectives and investigators in conducting research, gathering information, and analyzing evidence related to missing persons cases
- Compile and organize case files, and prepare reports
- Communicate with the families of missing persons to gather information and coordinate efforts to locate individuals
- Utilize social media platforms, and other resources to conduct research in support of missing persons investigations
- Provide general administrative assistance, such as answering phones
- The missing persons unit is a sub unit under the national criminal investigation department of the Ghana police service which assists in investigating missing person cases and reuniting them with families
- Championed a customer-centric approach to service delivery, fostering strong relationships with clients and consistently exceeding their expectations.
- Managed a team of service professionals to ensure timely and effective resolution of customer issues.
Intern
Suntreso Government Hospital
05.2022 - 06.2022
- Company Overview: Suntreso government hospital is a government owned health care facility that provides health assistance to the people of the suntreso area and its surroundings
- The hospital specialize in consultation and laboratory services
- Conducted tests, and analyzed data
- Assisted in the preparation of research proposals and reports
- Responsible for documenting all laboratory results and dispatching them to their respective wards and patients
- Maintained cleanliness and organizing the laboratory space
- Attended seminars
- Suntreso government hospital is a government owned health care facility that provides health assistance to the people of the suntreso area and its surroundings
- The hospital specialize in consultation and laboratory services
Education
Bsc. - Forensic science
University of Cape Coast
Cape Coast, C/R07.2023
General science -
Ghana national college
01.2019
Skills
- Training and mentoring
- Staff Development
- Sales Support
- Operational Efficiency
- Service Delivery
- Positive Attitude
- Emergency Response
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Reliability
- Excellent Communication
- Computer Skills
- Effective Communication
Personal Information
Nationality: Ghanaian
REFREES
1. Mr. Isaac Opoku Asare
Head of IT, North Suntreso Gov't Hospital, Kumasi
233248272412
2. Dr. Ernest Amponsah Asiamah
Senior Lecturer, UCC
23324646234
3. Mr. Francis Tambo
Assistant Lecturer, UCC
233248300216
Timeline
National Service Person
CID headquarters, missing persons unit
11.2023 - 09.2024
Intern
Suntreso Government Hospital
05.2022 - 06.2022
General science -
Ghana national college
Bsc. - Forensic science
University of Cape Coast
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