Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Personal profile
Referees
Timeline
CustomerServiceRepresentative
Rachael  Asantewaa Boateng

Rachael Asantewaa Boateng

Accra

Summary

I have some great technical skills which includes Good communication skills, self-confidence, Problem solving, work- related skills, good team -working spirit and excellent leadership skills.

Computer/Operating systems ;Microsoft(MS) windows XP to Window 10, IOS, Android ,SPSS.

Dynamic professional with a proven track record at National Youth Authority Headquarters, adept in proposals writing and fostering community empowerment. Excelled in roles requiring operational efficiency and intelligence analysis, enhancing customer satisfaction and sales performance. Skilled in coaching and mentoring, with a knack for leveraging field training to achieve results.


Leadership positions held

.

* 2021- 2022: Women Commissioner (Royal Hall) UDS - WA.


* 2022- 2023: Women Commissioner ( Royal Hall and NUPS-G), UDS- WA.


* 2022 -2023: Electoral Commission (Representative of SRC), UDS - WA

Overview

7
7
years of professional experience

Work History

National Service Person

National Youth Authority Headquarters
11.2023 - 09.2024
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Contributed to the advocacy team focused on nurturing and engaging youth in effective development building initiatives, fostering community involvement and empowerment.
  • Participated in the 13th African Games 2023 in 2024, as volunteer with the position as Accreditation officer.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
  • Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.

Ethnographer

University for Development Studies
06.2021 - 07.2021
  • Preparation of participatory development plan and budget for the rural community
  • Identification of development problems and potentials of the community
  • Propose appropriate interventions with the community and development agents
  • Prepare integrated development proposal and budget .
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Officer

I- Touch Communication Company
09.2018 - 08.2019
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Product or Service.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.

Sales Representative

Tecno Phones Ghana
08.2017 - 10.2018
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented sales strategies to increase profits.

Education

Bachelor Of Arts - Integrated Development Studies

University For Development Studies
Wa, GHANA

Bachelor Of Arts - Integrated And Development Studies

University For Development Studies
WA, Ghana
11.2023

Skills

  • Field Training
  • Proposals writing
  • Microsoft Excel expert
  • Report Writing
  • Training expertise
  • Coaching and Mentoring
  • Operational Efficiency
  • Workforce Planning
  • Operational planning
  • Intelligence Analysis

Additional Information

Interests

. I enjoy knowing up to date the latest technologies and advancement in the computer industry and I am interested in understanding how this advancement can help in our day- day activities

. I enjoy watching football .

. I enjoy singing.

. I enjoy cooking.

Personal profile

Name : Rachael Asantewaa Boateng

Date of Birth: 11th May , 1997

Nationality: Ghanaian

Home Town: Gbawe (Accra)

Marital Status: Single

Language (s) : English, French (Basic), Twi

Referees

Dr. Samuel Twumasi Amish

Snr Lecturer Department of Environment and Resource Studies

Email: atwumasi@uds.edu.gh


Mr. Ernest Amoako

Director of Education and Training

National Youth Authority

Email : emlife@gmail.com

Timeline

National Service Person

National Youth Authority Headquarters
11.2023 - 09.2024

Ethnographer

University for Development Studies
06.2021 - 07.2021

Sales Officer

I- Touch Communication Company
09.2018 - 08.2019

Sales Representative

Tecno Phones Ghana
08.2017 - 10.2018

Bachelor Of Arts - Integrated Development Studies

University For Development Studies

Bachelor Of Arts - Integrated And Development Studies

University For Development Studies
Rachael Asantewaa Boateng