Benjamin Ethan Larbi
Greater Accra
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis with excel. Proven to understand customer requirements and translate into actionable project plans.
Overview
5
5
years of professional experience
1
1
Certification
Work History
National Service Personnel
National Commission For Civic Education
Accra Ghana
10.2022 - 10.2023
Data entry and documentation.
Report writing and presentation.
Lead facilitator of civic Club Activities.
Intern
Okaikoi Municipal Assembly
Accra , Ghana
09.2021 - 11.2021
Servicing and maintaining ICT tools and proper installation for use.
Maintenance of all internet facilities in the assembly.
Designing staff ID's,letter head, flyers,banners.
Support in updating, analyzing of data and printing of property rate and BOP
Commission Agent
Reality Vacation Innovation
Accra Ghana
05.2018 - 07.2018
- Resolved caller issues quickly and thoroughly.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Obtained client information by answering telephone calls.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Called prospective clients in market area to explain products offered and qualify leads.
Education
Bachelor of Science - Information Technology
Ghana Communication Technology University
Accra, Ghana11.2023
Business Analytics With Excel
Simpli Learn
05.2024
Introduction to Data Analysis
Simpli Learn Online
2023
Skills
- Computer Skills
- Teamwork and Collaboration
- Problem-Solving
- Agile thinking
References
- Edith Awudor (Mrs.), 0242839095
- Agnes Gyan Agyei (Mrs.), 0244381339
- Elorm asst HOD (Mr.), 0243228472
Certification
- [Data Analysis], [Simplilearn] - [2023]
listening to music
passionate about gospel-related music genres including gospel reggae, gospel hip-hop, gospel rap, and gospel jazz. This interest has deepened my understanding of diverse musical expressions and enhanced my appreciation for cultural and spiritual themes. Draw inspiration from gospel music to bring a positive and uplifting perspective to my work. This has led to innovative solutions and a motivating environment.
Timeline
National Service Personnel
National Commission For Civic Education
10.2022 - 10.2023
Intern
Okaikoi Municipal Assembly
09.2021 - 11.2021
Commission Agent
Reality Vacation Innovation
05.2018 - 07.2018
Bachelor of Science - Information Technology
Ghana Communication Technology University
Business Analytics With Excel
Simpli Learn
Introduction to Data Analysis
Simpli Learn Online