Stephen Akowuah
Accra
Summary
Dynamic professional with a good track record at reinsurance department in SIC Insurance PLC, adept in analytical skills and adaptability. Excelled in enhancing service delivery through meticulous reinsurance data capturing and reporting, significantly contributing to seamless operations. Skilled in computer applications and interpersonal communication, consistently achieving goals through is and proactive problem-solving.
Overview
3
3
years of professional experience
Work History
National Service Personnel
SIC Insurance PLC
Accra
11.2023 - Current
- Assist in collecting, organizing, and updating treaty and facultative reinsurance data.
- Maintain accurate records of reinsurance transactions in both physical and electronic formats.
- Support the preparation of reinsurance claims documentation and submissions.
- Directly involved in the in preparation cover letters to reinsurers and brokers for facultative premium payments
Periodic Reminders to Reinsurance Claims Officer to follow up various issues concerning claims recoveries from reinsurers and brokers. - Ensure all reinsurance contracts, slips, and endorsements are properly documented and filed.
- Maintain an updated record of premium for treaty and facultative placements.
- Assist in preparing reinsurance reports for management, including premium summaries, claims recoveries, and placement details.
- Monitor correspondence related to reinsurance transactions and escalate issues as needed.
- Prepare supporting documents for internal and external audits.
- Provide general administrative support to the reinsurance team, including scheduling meetings and preparing minutes.
- Coordinate with other departments to ensure seamless operations in the reinsurance process.
- Assist in special projects or initiatives undertaken by the reinsurance department.
- Provide support in areas as assigned by the Reinsurance Manager or other team members.
Musician
Freelance
Accra
01.2022 - Current
- Conducted research into different genres of music to expand knowledge base.
- Assisted with songwriting sessions by providing creative input and feedback.
- Expressed musical themes through tempo, phrasing and dynamics.
- Promoted events and performances by participating in media interviews.
- Chose music appropriate to specific performance requirements.
- Played at School and Corporate Events.
- Recorded, mixed and mastered albums in professional studios.
Sales Agent
Freelance
Accra
01.2022 - 11.2023
- Identified opportunities for cross-selling additional products and services.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Produced sales documents, finalized deals and filed records.
- Prepared and delivered appropriate presentations on products and services.
- Negotiated deals and handled complaints or objections.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
Bachelor of Science - Business Administration
University of Professional Studies
Accra, Ghana10-2023
High School Diploma -
St. Thomas Aquinas
Accra,Ghana06-2019
Skills
- Service delivery
- Goal setting
- Analytical skills
- Adaptability and flexibility
- Negotiation and conflict resolution
- Computer skills
Languages
Ga,Twi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
National Service Personnel
SIC Insurance PLC
11.2023 - Current
Musician
Freelance
01.2022 - Current
Sales Agent
Freelance
01.2022 - 11.2023
Bachelor of Science - Business Administration
University of Professional Studies
High School Diploma -
St. Thomas Aquinas
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