Ama Yeboah Ebuh
Human Resource Professional
Accra
Summary
A reliable Human Resource Professional with over 5 years of experience specializing in employee relations, compliance and HR administration. I have a strong track record of sourcing and implementing innovative ideas to improve HR processes and maintain compliance. My skills include analytical reasoning, technical writing, and effective communication, with experience in volunteering and a passion for fostering positive workplace environments. I bring proven expertise in managing employee documentation, legal compliance, safeguarding practices, and Diversity, Equity, and Inclusion (DEI) initiatives. My proactive approach and dedication to fostering a positive work environment make me a valuable asset to any team.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Employee Relations Analyst
GCB BANK PLC
Accra
11.2019 - Current
- Regularly review HR policies and procedures to ensure adherence to Ghana labor laws, organizational standards, and legal compliance.
- Track and manage the complete cycle of employee grievances and disciplinary actions to ensure fair and compliant processes.
- Maintain an accurate and organized system for employee records to support HR audits and legal proceedings.
- Conduct biannual employee satisfaction surveys, analyze feedback, and report findings to management for improving workplace engagement.
- Facilitate and implement collective agreements between management and trade union executives to promote organizational harmony and productivity.
- Provide induction training to new employees, focusing on organizational culture, policies, and compliance with procedures.
- Organize and report on regular engagement sessions with trade union executives to ensure collaborative relations and resolve issues effectively.
- Budget for and manage office fixed assets and stationery supplies, ensuring efficient resource allocation.
- Address staff inquiries related to HR policies, benefits, and compliance matters promptly and accurately.
- Process staff benefits and claims, ensuring timely and accurate payment in compliance with HR policies and procedures.
- Organize off-site employee bonding and recreational retreats.
Communications Specialist
GCB Bank PLC
Accra
07.2023 - 10.2023
- Spearheaded the development of comprehensive communication strategies that enhanced internal communication within the organization.
- Ensured clarity and understanding of HR policies and procedures by effectively communicating them to employees.
- Fostered collaboration with cross-functional teams to align communication strategies with organizational goals and initiatives.
- Authored and distributed informative circulars that promoted organizational initiatives and increased brand awareness.
Learning and Development Analyst
GCB BANK PLC
Accra
02.2023 - 06.2023
- Developed and implemented a comprehensive succession plan framework to ensure leadership continuity.
- Led the organization's inaugural brainstorming sessions on electronic product usage, collaborating with key stakeholders.
Education
Bachelor of Science - Psychology
University of Ghana
Accra, Ghana 8 2014 - 7 2018
High School Diploma -
OLA Girls' Senior High School
Kenyasi, Ghana 11.2011 - 05.2014
Skills
Documentation and Reporting
Effective communication (written and spoken)
Office administration
Microsoft Office Suite
Employee engagement
Certification
Senior Professional in Human Resources - International
Timeline
Senior Professional in Human Resources - International
06-2024
McKinsey Forward Program
04-2024
Communications Specialist
GCB Bank PLC
07.2023 - 10.2023
Learning and Development Analyst
GCB BANK PLC
02.2023 - 06.2023
Employee Relations Analyst
GCB BANK PLC
11.2019 - Current
High School Diploma -
OLA Girls' Senior High School
11.2011 - 05.2014
Bachelor of Science - Psychology
University of Ghana
8 2014 - 7 2018
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