Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

PEACE SELASE MENSAH

Summary

Dynamic and results-driven professional with experience at GCB Bank PLC, adept at resolving customer issues and enhancing loyalty. Proven critical thinking and attention to detail led to high-quality project outcomes. Recognized for effective communication and innovative problem-solving skills during an internship at Ghana Post Company Ltd.

Overview

2
2
years of professional experience

Work History

National Service Person

GCB Bank PLC, Labone Branch
09.2024 - Current
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Built effective communication skills by liaising with diverse groups of people within the community.
  • Improved public speaking abilities through engaging with customers and during meetings.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer needs by answering questions and providing detailed information about GCB e-products [mobile app, debit cards, sms banking].

Internship Student

Ghana Post Company Ltd
09.2023 - 10.2023
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

Education

Bachelor of Arts - Geography & Resource Development And Archaeology

University of Ghana
Legon, Accra Ghana
08-2024

No Degree - Economics, Geography, Government And French

Kpando Senior High School
Volta, Ghana
06-2019

No Degree -

Kabore Junior High School
Volta, Ghana
06-2016

Skills

  • Innovative
  • Good critical thinking Skills
  • Creative
  • Positive
  • Cost Conscious
  • Result Driven
  • Attentionto Details
  • Team Player

Additional Information

References

  • Dr Samuel Gyam[ Assistant lecturer] Department of Archaeology, University of Ghana .0244892925
  • Mrs. Ernestina Kusi-Yeboah[ Retail sales manager] GCB Bank PLC, Labone Branch. 0244653072
  • Mrs. Marylin Ofori[ Branch Manager] GCB Bank PLC, Labone Branch. 0244381487

Timeline

National Service Person

GCB Bank PLC, Labone Branch
09.2024 - Current

Internship Student

Ghana Post Company Ltd
09.2023 - 10.2023

Bachelor of Arts - Geography & Resource Development And Archaeology

University of Ghana

No Degree - Economics, Geography, Government And French

Kpando Senior High School

No Degree -

Kabore Junior High School

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PEACE SELASE MENSAH