Experienced and Gifted at working with all types of customers. Embracing my current role where hard work, respect and dedication will be highly valued. A Flexible hard worker ready to learn and contribute to team success.
Overview
2
2
years of professional experience
Work History
MANAGERESS
JD'S BEAUTY PARLOUR
ACCRA
03.2024 - Current
Monitor staff performances and address issues.
Enforced customer service standards and resolve customer problems to uphold quality service.
Increase sales by providing exceptional service and maintaining positive and energetic attitude.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Developed and implemented strategies to increase customer satisfaction and loyalty.
BEAUTICIAN / MANAGRESS
THE GIRLS PARLOUR
02.2022 - 03.2024
Increased sales by granting customer's desires of hairstyles with exceptional service and maintaining a positive brand.
Stayed updated on current and emerging trends to increase professional value and meet diverse client needs.
Kept note listing preferences and services provided to clients for quick reference.
Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
Maintained cleanliness of the salon,equipments and supplies.
Worked closely with other beauticians to discuss strategies for improving customer experience.