ALFREDA FOFO AGO
Teshie-Accra
Summary
Versatile professional skilled in delivering quality service and client satisfaction through a combination of professionalism and modernization. Builds strong cohesion with subordinates, team members, and superiors to drive productivity and enhance work performance.
Energetic, hardworking individual with excellent interpersonal and communication skills. Adaptable and able to work with little supervision. Confident team-builder who consistently meets deadlines.
Overview
6
6
years of professional experience
Work History
Officer in Charge, Compliance /Treasury Assistant
SIC Insurance Plc
07.2023 - Current
- Tracked financial information such as accounts receivable and payable data.
- Monitored workflow to ensure deadlines were met in a timely manner.
- Collaborated with other departments to ensure accurate recording of cash receipts and disbursements.
- Prepared daily, weekly, monthly and annual reports on financial performance.
- Managed day-to-day banking transactions including wires, ACHs, deposits, and transfers.
- Reconciled general ledger accounts related to cash activity on a regular basis.
- Maintained relationships with banking partners while negotiating favorable terms on behalf of the company.
- Developed procedures to improve efficiency and effectiveness of treasury operations processes.
- Verified payments against invoices or purchase orders for accuracy prior to processing payments.
Cashier
SIC Insurance Plc
11.2022 - 06.2023
- Communicate with potential clients to convert them into leads.
- Received and accounted for premium collections for policies daily.
- Paid cash commissions to agents and brokers
- Reconciled collection codes for various means of collection (cheque,cash,momo)
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Implemented efficient methods to track and control office imprest ensuring accurate budget allocation.
Officer-in-Charge , Commission Payment
SIC Insurance Plc
07.2020 - 10.2022
- Communicate with clients/customers to educate them on several kinds of policies available.
- Provided customer service support for nationwide insurance inquiries through call answering.
- Ensured commissions on insurance policies are paid to agents/brokers , as well as other customers, clients, and stakeholders, effectively.
- Resolved Insurance Brokers and Agents' complaints in an efficient and professional manner.
- Filing tax returns of brokers and agents at the end of every month.
- Maintained records of all commissions paid to intermediaries between SIC and clients.
- Manage loan portfolios of agents monthly.
- Oversee the contribution of agents' commission to their monthly pension fund.
- Reconciling all agents' and brokers' ledgers annually.
- Maintain and strengthen good relationship with all brokers and agents.
Officer-in-Charge
SIC Insurance Plc
05.2018 - 06.2020
- Executed monthly reconciliations of three significant company bank accounts.
- Streamlined and optimized treasury operations for increased efficiency.
- Represented the company to banks (SIC IINSURANCE PLC) as their primary point of contact.
- Streamlined processes to redeem dishonored cheques with efficiency
Education
Master of Science - Account And Finance
Accra Business School
08-2021
Degree in Banking and Finance -
University of Professional Studies, Accra
06-2016
High School Diploma -
Nungua Senior High
07-2011
Skills
- Excellent Communication
- Organizational skills
- Good interpersonal relationship
- Ability of working both independently or as part of a team
- Strong analytical
- Problem solving skills
- Negotiation skill
- Emotional intelligent
Maritalstatus
Single
Personal Information
Nationality: Ghanaian
Hobbies and Interests
Reading, cooking
References
- Mr. Kenneth Acolatse, GM, finance and Accounts, Sic Insurance Plc., +233244630645, kvacolatse@sic-gh.com
Timeline
Officer in Charge, Compliance /Treasury Assistant
SIC Insurance Plc
07.2023 - Current
Cashier
SIC Insurance Plc
11.2022 - 06.2023
Officer-in-Charge , Commission Payment
SIC Insurance Plc
07.2020 - 10.2022
Officer-in-Charge
SIC Insurance Plc
05.2018 - 06.2020
Master of Science - Account And Finance
Accra Business School
Degree in Banking and Finance -
University of Professional Studies, Accra
High School Diploma -
Nungua Senior High
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