Dedicated manager with strong abilities in strategic planning and team leadership. Recognized for implementing effective strategies that boost customer satisfaction and optimize performance, ready to drive impactful initiatives in a dynamic organizational setting.
Overview
11
11
years of professional experience
Work History
Manager
Jaykay industries & investment Ltd
04.2015 - Current
Delegated work to staff, setting priorities and goals.
Monitored staff performance and addressed issues.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Established processes to ensure efficient workflow throughout organization.
Directed strategic planning initiatives to enhance project outcomes and align with organizational goals.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Evaluated individual and team business performance and identified opportunities for improvement.
Education
Bachelor of Mechanical Engineering - Engineering Mechanics
Government Polytechnic,
Fatehpur
08-2011
Skills
Strategic planning
Performance management
Team leadership
Customer satisfaction
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Twi [Ghanian}
Advanced (C1)
C1
Timeline
Manager
Jaykay industries & investment Ltd
04.2015 - Current
Bachelor of Mechanical Engineering - Engineering Mechanics