SYLVESTER GBAFA
Accra
Summary
Dedicated and skilled automobile engineer with hands-on experience in vehicle diagnostics, mechanical repairs, and routine maintenance. Strong background in working as a Service Advisor, providing excellent customer service and clear repair recommendations. Proficient in troubleshooting and repairing electric bikes and component replacements. Known for strong technical skills, attention to detail, and the ability to deliver efficient, high-quality work. Self-motivated, safety-focused, and committed to continuous learning and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automobile Technician
Rana Motors
08.2025 - Current
- Diagnosed and repaired vehicle malfunctions using advanced diagnostic tools.
- Performed routine maintenance, including oil changes and tire rotations, ensuring optimal vehicle performance.
- Conducted thorough inspections to identify safety issues and recommend necessary repairs.
- Collaborated with fellow technicians for efficient completion of complex repair tasks, resulting in increased productivity.
- Collaborated with team members to streamline workshop operations and improve service efficiency.
Motor Mechanic
Solar Taxi
11.2024 - Current
- Tested equipment to locate damaged or worn parts and diagnose malfunctions.
- Repaired or replaced worn parts, such as brakes and electric hub.
- Adjusted and repaired steering and suspension systems.
- Provided technical advice to customers regarding their electric bikes performance.
- Assisting in assembling of electric maintenance.
Job Scheduler /Customer Service Representative
Japan Motors Trading Company
10.2023 - 09.2024
- Answered customer inquiries via phone, email, and chat.
- Answered customer inquiries and provided accurate information regarding products and services.
- Conducted regular follow-up calls with customers after resolving their issues.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed data entry into computer systems for tracking purposes.
Utility Technician
Tema Oil Refinery (TOR)
11.2022 - 12.2022
- Inspected and assessed faulty water pumps and other equipment.
- Supported activities to maintain equipment in reliable condition.
- Safety training
Automotive Technician
S.K Modern Garage Ltd
01.2019 - 12.2021
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Performing general routine maintenance for vehicles.
- Replacing car parts such as suspension and brakes.
- Tiding up the workshop before and after work.
Education
Higher National Diploma - Mechanical Engineering(Automobile Option)
Accra Technical University
Accra, Ghana02-2024
National Board For Professional And Technician Examinations (NABPTEX) - Automobile Engineering
Koforidua Technical Institute
Koforidua, Ghana06-2020
Basic Education Certificate Examination (BECE) -
Flagstaff Basic School
Accra, Ghana06-2017
Bachelor of Technology - Mechanical Engineering
Accra Technical University
Accra, Ghana11-2025
Skills
- Team Collaboration
- Technically Inclined
- Ability to work under pressure
- Typing
- Good listening skills
- Critical thinking
- Ability to motivate
- Adaptability
- Customer service
- Brake systems
- Inventory of vehicles
- Service scheduling
Accomplishments
- School Prefect of Flagstaff Basic School
- Assistant Job Scheduler for Japan Motors Trading Company.
- Class secretary to the year badge of 2020 koforidua technical institute, automobile engineering.
- Assisted in reducing the complaints of customer updates at japan motors workshop.
Affiliations
- Placing orders for unavailable car parts.
- Prepare an estimate for servicing.
- Follow ups on estimates for customers.
Certification
- Training Certificate in Automotive AC systems, West African Vehicle Academy.
Languages
English
Beginner
A1
Hausa
Beginner
A1
Twi
Beginner
A1
Ewe
Bilingual or Proficient (C2)
Education and Training
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Timeline
Automobile Technician
Rana Motors
08.2025 - Current
Motor Mechanic
Solar Taxi
11.2024 - Current
Job Scheduler /Customer Service Representative
Japan Motors Trading Company
10.2023 - 09.2024
Utility Technician
Tema Oil Refinery (TOR)
11.2022 - 12.2022
Automotive Technician
S.K Modern Garage Ltd
01.2019 - 12.2021
National Board For Professional And Technician Examinations (NABPTEX) - Automobile Engineering
Koforidua Technical Institute
Basic Education Certificate Examination (BECE) -
Flagstaff Basic School
Higher National Diploma - Mechanical Engineering(Automobile Option)
Accra Technical University
Bachelor of Technology - Mechanical Engineering
Accra Technical University