Michael Amponsah Sarpong
Tema,Tema
Summary
Driven by a results-focused approach, I enhanced operational efficiency and client satisfaction at FIIDELITY PLANT SERVICES through strategic management and strong customer service. With expertise in engine repair and team collaboration, I consistently exceeded service benchmarks, contributing to significant improvements in productivity and safety protocols. Fidelity Plant Services is a company I founded in 2009 to provide logistical support to private stevedoring companies in the port of Tema and also repairs and maintenance of Heavy Port machinery.
Overview
15
15
years of professional experience
3
3
Certification
4
4
years of post-secondary education
1
1
Language
Work History
Automobile Technician
ODART STEVEDORING CO. LTD
09.2009 - Current
- Upheld company reputation for excellence by consistently delivering quality work within estimated time frames.
- Showcased attention to detail in performing precise wheel alignments, reducing tire wear and improving fuel economy for clients'' vehicles.
- Assisted customers in understanding importance of regular maintenance schedules to improve performance of their vehicles.
- Consistently met or exceeded service benchmarks by completing routine maintenance tasks such as oil changes, tire rotations, and filter replacements.
- Demonstrated commitment to professional growth by pursuing additional training opportunities, resulting in increased technical expertise and value to team.
- Increased shop efficiency by maintaining an organized workspace and keeping accurate records for parts inventory management.
- Contributed to overall team success with strong problem-solving skills applied in troubleshooting complex automotive issues.
- Collaborated with fellow technicians for efficient completion of complex repair tasks, resulting in increased productivity.
Managing Director
FIIDELITY PLANT SERVICES
09.2009 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Education
High School Diploma -
PENNFOSTER HEAVY DUTY MECHANICS CARRER SCHOOL
PENSYLVANIA, USA09.2008
High School Diploma -
MERCEDES BENZ G.N.T.C TECHNICAL
06.1986 - 09.1990
Skills
- Brake Systems
- Fuel systems
- Manual transmissions
- Electrical Systems
- Strong Work Ethic
- Changing Oil
- Problem-Solving
- Hand and power tools
- Parts Replacement
- Troubleshooting skills
- Team Collaboration
- Valid Driver's License
- Brake systems understanding
- Drivetrain and Axle Installation
- Hardworking and Dedicated
- Team Player
- Attention to Detail
- Time Management
Certification
- AST - Advanced Service Technician
Reading. cooking, aerobics
READING: Reading is passionate hobby because after school every skill I've developed is through reading and putting into practice what I have read.
COOKING: I developed the passion for cooking because I wanted to stay off spices and mono sodium, so by cooking myself, I will be sure of what I am eating.
AEROBICS: I try to keep my body and shape and my health in check by exercising, aerobics helps me to relax after a hard days work by refreshing and resetting reboot my mental health to enable me perform my duties daily
Timeline
Automobile Technician
ODART STEVEDORING CO. LTD
09.2009 - Current
Managing Director
FIIDELITY PLANT SERVICES
09.2009 - Current
High School Diploma -
MERCEDES BENZ G.N.T.C TECHNICAL
06.1986 - 09.1990
High School Diploma -
PENNFOSTER HEAVY DUTY MECHANICS CARRER SCHOOL
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteImportant To Me
Company CultureCareer advancementPersonal development programsHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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