Stacy Addo
Accra
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Hospitality Service Personnel
Bourbon House Cafe
Catface Street 5
02.2022 - 03.2025
- Ensuring exemplary customer service by courteously attending to patrons, taking precise orders, and guaranteeing an exceptional dining experience through attentive care.
- Demonstrating comprehensive knowledge of the menu offerings, including ingredient compositions, culinary preparations, and seasonal specialties, to proficiently guide patrons and make informed suggestions tailored to individual preferences.
- Safeguarding the integrity of financial transactions by efficiently processing payments via various methods, including cash, credit/debit cards, and electronic transfers, while providing accurate documentation and adhering to established accounting procedures.
- Facilitating seamless communication between customers and kitchen staff to accurately convey orders, managing special requests and dietary preferences, and overseeing the timely delivery of food and beverages.
Sales and Marketing Intern
Cave and Gardens Limited
Spintex Road
09.2021 - 12.2021
- Assisted in creating and executing marketing campaigns to increase brand awareness and drive sales.
- Supported the sales team by conducting market research and analyzing customer data to identify potential leads.
- Collaborated with the marketing team on content creation for digital platforms, including social media, email newsletters, and advertisements.
- Contributed to preparing sales presentations, reports, and proposals for client meetings.
- Managed and updated customer relationship management (CRM) tools, ensuring up-to-date information on leads and sales activities.
MARKETING AND CORPORATE COMMUNICATIONS INTERN
UBA HEAD OFFICE
ACCRA
04.2025 - 05.2025
- Developed engaging presentations for internal and external audiences, effectively communicating key messages.
- Managed media relations, securing key placements in industry publications and online platforms.
- Provided administrative assistance to the Corporate Communications team as needed.
- Collaborated with internal teams to develop cohesive messaging for various marketing campaigns.
- Developed and executed multi-chanel marketing campaigns to promote banking products and services.
- Oversaw social media communication and responded to customer feedback in real-time.
- Drafted press releases and handled media relations to maintain a positive public image.
- Conducted market research and competitor analysis to support strategic marketing decisions.
- Led internal communication efforts through newsletters, staff updates, and internal announcements.
- Monitored and managed brand consistency across all channels and customer touch-points.
- Assisted in crisis communication and reputation management strategies.
- Assisted in event planning schemes.
Education
Bachelor of Arts - Political Science
University of Ghana
Ayawaso West Municipal08-2025
Junior High School -
West African Certificate Senior High School Certificate Examination - General Arts
Corpus Christi Senior High School
01.2021
Skills
- Excellent written and verbal communication
- Proficient in managing and creating content for social media
- platforms (Instagram, LinkedIn, Facebook)
- Skilled in brand communication and message development
- Strong customer service and guest relations abilities
- Experience in event planning and promotional support
- Competent in market research and competitive analysis
- Knowledgeable in lead generation and client outreach
- Capable of developing and delivering professional presentations
- Effective at resolving customer concerns and handling feedback
- Collaborative team player with strong interpersonal skills
- Organized and able to manage multiple tasks efficiently
- Proficient in basic graphic design tools (eg, Canva)
- Understanding of hospitality procedures and POS systems
- Experienced in data entry, sales tracking, and reporting
References
Adewale, Adebajo, CEO, Bourbon House Cafe.
Wissam Raad, CEO, Cave and Gardens Ghana Limited.
Henry Dottey, Head of Marketing and Corporate Communications, UBA Head Office.
Timeline
MARKETING AND CORPORATE COMMUNICATIONS INTERN
UBA HEAD OFFICE
04.2025 - 05.2025
Hospitality Service Personnel
Bourbon House Cafe
02.2022 - 03.2025
Sales and Marketing Intern
Cave and Gardens Limited
09.2021 - 12.2021
West African Certificate Senior High School Certificate Examination - General Arts
Corpus Christi Senior High School
Bachelor of Arts - Political Science
University of Ghana