Resourceful Operations Officer with a background in streamlining processes, enhancing productivity and overseeing operational standards. Strengths include leadership, great communication skills, problem-solving, strategic planning and risk management. Proven track record of increased efficiency through innovative solutions and technical improvements. Committed to delivering high-quality results within fast-paced environments.
Overview
12
12
years of professional experience
Work History
Principal Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
Tema
10.2022 - Current
Provide technical support to staff in resolving operational issues or problems.
Develop reports on operational data such as volume, cost, and quality of service provided.
Identify potential risks associated with operations and implement mitigation strategies accordingly.
Ensure compliance with applicable laws, regulations and standards related to operations.
Supervise a team of subordinate personnel involved in various aspects of operations.
Communicate with departmental leaders to identify and solve daily operations issues.
Create and update operational documents and database records.
Managed day-to-day activities related to receiving and evacuation of stocks.
Maintain relationships with key stakeholders including shipping, quality control and customers.
Ensure compliance with applicable laws, regulations and standards related to operations.
Senior Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
Tema
10.2016 - 09.2021
Ensured compliance with applicable laws, regulations and standards related to operations.
Supervised a team of subordinate personnel involved in various aspects of operations.
Managed day-to-day activities related to receiving and evacuation of stocks.
Maintained relationships with key stakeholders including shipping, quality control, customers and suppliers
Ensured compliance with applicable laws, regulations and standards related to operations.
Performed periodic reconciliation with the systems and statistics unit to ensure accuracy of data.
Track inventory levels across all locations and ensure timely replenishment when required.
Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
Tema
07.2013 - 10.2016
Managed day-to-day activities related to receiving and evaluation of stocks.
Maintained relationships with key stakeholders including shipping, quality control, customers and suppliers
Ensured compliance with applicable laws, regulations and standards related to operations.
Supervised a team of subordinate personnel involved in various aspects of operations.
Sales Representative
Voltic Ghana Limited
Accra
04.2012 - 05.2012
Generated new sales leads through cold calling and networking activities.
Analyzed customer feedback to improve products and services.
Maintained accurate records of all sales and prospecting activities.
Created detailed reports on daily, weekly, and monthly sales activity.
Collaborated with other departments such as marketing, finance, logistics.
Education
Bachelor of Arts - Rural And Community Development
Presbyterian University Ghana
Akropong, Eastern Region, Ghana
05-2010
Skills
Excellent Communication and Adaptability
Positive Team Orientation
Operational Efficiency
Efficient Computer Skills
Employee productivity
Warehouse and Operations Management
Timeline
Principal Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
10.2022 - Current
Senior Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
10.2016 - 09.2021
Warehousing and Port Operations Officer
Cocoa Marketing Company (Ghana Limited)
07.2013 - 10.2016
Sales Representative
Voltic Ghana Limited
04.2012 - 05.2012
Bachelor of Arts - Rural And Community Development
Presbyterian University Ghana
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