SAMUEL KWAME AMPONSAH
SUNYANI,GHANA
Summary
Productive individual with strong motivation to procure work experience in IT industry. Diligent to manage assigned tasks and meet expected goals. Willing to engage in advance training to meet objectives. Goal-oriented professional equipped with information technology and computer science background. Adept in troubleshooting and debugging errors. Aspiring to achieve long-term success and create impactful workplace. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
IT MANAGER
NRB
SEIKWA, GHANA
2012.06 - Current
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Identified and recommended cost-effective technology solutions.
- Led infrastructure projects to install and upgrade various systems.
- Managed team of IT support technicians, developing workflows and processes.
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Directed installation and configuration of computer hardware, operating systems and applications.
- Identified organisational strengths and weaknesses for strategy development and planning purposes.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
GHANA 2017.08 - 2019.09
Certificate of Higher Education - HARDWARE,NETWORKING AND MICROSOFT SERVER ADMINISTRATION
IMPC COLLEGE OF TECHNOLOGY
GHANA 2008.07 - 2009.08
Skills
- Microsoft Teams
- Windows & Linux operating systems
- IT budget and cost control
- IT security and networking
- Office 365
- Team building
- Time management
Languages
English
Fluent
Timeline
Bachelor of Science - INFORMATION TECHNOLOGY
UNIVERSITY OF ENERGY AND NATURAL RESOURCES
2017.08 - 2019.09
IT MANAGER
NRB
2012.06 - Current
Certificate of Higher Education - HARDWARE,NETWORKING AND MICROSOFT SERVER ADMINISTRATION
IMPC COLLEGE OF TECHNOLOGY
2008.07 - 2009.08