Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Roland Yao Kloba

Roland Yao Kloba

Accra

Summary


Service-orientated driver highly effective at satisfying all customers and remaining calm in challenging circumstances. Reliable and familiar with road regulations, local roads, and traffic patterns. Also GPS available for unique situations. Flexible schedule with willingness to work any hours.
Maintains passenger satisfaction with exceptional service. Bringing Ghana license and clean driving record.

Overview

3
3
years of professional experience

Work History

Bolt Driver

Self-Employed
Accra-Adenta
01.2023 - 10.2024
  • Delivered outstanding customer care to clients and families.
  • Coordinated with team members and remained flexible in work scheduling.
    • Booked rides using Uber mobile service.
  • Kept vehicle clean and safe to maximize passenger satisfaction.
    • Arrived on time to customer appointments.
    • Transported high-value clients with professionalism and discretion.
  • Maximised passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Booked rides using Glasgow Taxi mobile service.
    • Arrived on time to customer appointments.
  • Operated all vehicle types, including party vehicles, buses, and town cars.
  • Provided mobility assistance to disabled passengers.
  • Welcomed guests and assisted with baggage.
  • Delivered door-to-door service, ensuring safety and courtesy
  • Assessed road conditions to optimize travel time
  • Inspected and prepared vehicle for use at the beginning of every shift
  • Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
  • Maintained professional appearance by cleaning vehicle frequently.
  • Conducted routine vehicle maintenance checks ensuring operational safety and dependability
  • Exhibited excellent listening capabilities, resulting in satisfactory resolutions for passengers

Driver

Rolicon Enterprise
Accra-Adenta
02.2022 - 12.2022
  • Consistently met delivery deadlines with high efficiency
  • Captured detailed records of vehicle inspections
  • Inspected loading processes to confirm cargo stability
  • Adhered to traffic laws, regulations, defensive driving protocols when operating company vehicles
  • Interacted efficiently with dispatchers for timely updates on cargo movements
  • Changed tires during emergency roadside repairs
  • Ensured timely delivery of goods and services in top condition
  • Ensured timely pickup and drop-off at specified destinations.
  • Ensured immediate reporting to management for any vehicle issues
  • Evaluated performance during inspections
  • Inspected vehicle post-shift for any damage
  • Ensured safe arrival of clients at specified locations

Education

Bachelor of Engineering - Civil Engineering

Tianjin Chengjian University
Tianjin-China
06-2020

Skills

  • Passenger care
  • Fuel management
  • Weather forecasting
  • Customer Relations
  • Self-motivation,
  • Traffic patterns familiarity
  • Reservations,
  • Accurate money handling,
  • Clean driving record,
  • Customer service,
  • Safety protocols,
  • Verbal and written communication,
  • Mobile platforms,
  • Passenger assistance
  • Excellent Communication
  • Time management abilities

Languages

English
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Bolt Driver

Self-Employed
01.2023 - 10.2024

Driver

Rolicon Enterprise
02.2022 - 12.2022

Bachelor of Engineering - Civil Engineering

Tianjin Chengjian University

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Roland Yao Kloba