RITA KWOFIE
Kumasi
Summary
Hard-working and trustworthyMedicine Counter Assist prepared to contribute service-minded and dedicated attitude to dynamic company service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
3
3
years of professional experience
Work History
Medicine Counter Assistant (MCA)
Quality Healthcare Pharmacy
01.2023 - Current
- Assisted customers with menu selections, offering suggestions based on individual preferences and dietary requirements.
- Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
- Contributed to positive workplace culture through excellent communication skills and proactive problem-solving abilities.
- Adapted quickly during peak hours by prioritizing tasks strategically to accommodate high volumes of customers without compromising quality.
- Conducted regular equipment checks for proper functioning, addressing issues quickly to minimize downtime during peak hours.
- Promoted special offers and upsold menu items effectively, increasing overall revenue per transaction.
- Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
- Assisted in updating menu offerings by providing feedback on popular items and identifying potential areas for improvement.
Medicine Counter Assistant (MCA)
Ecclesia Hill Pharmacy
04.2021 - 04.2022
- Collaborated with team members to achieve monthly sales targets, showcasing a strong commitment to the success of the business.
- Assisted customers with menu selections, offering suggestions based on individual preferences and dietary requirements.
- Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
- Streamlined order processing for faster turnaround times, resulting in increased daily sales.
Education
(MCACE) - Medicine Counter Assist (MCA)
Hills Training Institute
Obuasi GhanaWASCE - WASCE
Tarkwa Senior Secondary
Tarkwa ,Ghana08.1999
B.E.C.E - B.E.C.E
Prestea Goldfields JSS
Prestea Ghana04.1996
Skills
- Workplace Safety
- Customer Engagement
- Cleanliness Maintenance
- Cash handling proficiency
Additional Information
PERSONAL DETAILS
Date of Birth: 10th March, 1980
Place of Birth: Prestea
Hometown: Elmina, Central Region
Marital Status: Single
Sex: Female
Religion: Christian
Nationality: Ghanaian
Language Spoken: English, Twi and Fante
REFEREES
Pharm Williams Ampomah
Director
Ecclesia Hill Pharmacy
Old Estate Obuasi
Tel: 0247556865
Timeline
Medicine Counter Assistant (MCA)
Quality Healthcare Pharmacy
01.2023 - Current
Medicine Counter Assistant (MCA)
Ecclesia Hill Pharmacy
04.2021 - 04.2022
(MCACE) - Medicine Counter Assist (MCA)
Hills Training Institute
WASCE - WASCE
Tarkwa Senior Secondary
B.E.C.E - B.E.C.E
Prestea Goldfields JSS