Faustina Biney
Obuasi
Summary
Driven caregiver with a proven track record at Todah, enhancing clients' quality of life through compassionate care and excellent time management. Expert in personal hygiene assistance and elderly care, I fostered independence in clients by building strong, supportive relationships. Achieved a significant improvement in client satisfaction through dedicated companionship and skillful needs anticipation.
Overview
3
3
years of professional experience
Work History
MCA (medicine Counter Assistant)
Neighbourhood Hospital
09.2019 - 10.2020
- Promoted special offers and upsold menu items effectively, increasing overall revenue per transaction.
- Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
- Demonstrated strong multitasking capabilities by managing multiple tasks simultaneously while maintaining high standards in customer service.
- Developed rapport with regular customers by remembering their names and preferences, fostering loyalty within the establishment''s patron base.
Caregiver
Todah
04.2018 - 03.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Certificate - MCA
Hills Training Institute
Obuasi 03.2017
Skills
- Respectful and Compassionate
- Time Management
- Personal Hygiene Assistance
- Elderly Care
Timeline
MCA (medicine Counter Assistant)
Neighbourhood Hospital
09.2019 - 10.2020
Caregiver
Todah
04.2018 - 03.2019
Certificate - MCA
Hills Training Institute