RICHARD YAO AHIABLE
Accra
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Account Clerk (Cashier)
Lister Hospital & Fertility Centre
Airport Hills, Accra, Ghana
01.2021 - Current
- Received payment
- Daily cash inflow reporting
- Account reconciliation
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Ward Clerk/Officer
Lister Hospital & Fertility Centre
Airport Hills, Accra, Ghana
01.2017 - Current
- Preparation of pro-forma invoice
- Admission of patient into ward
- Preparation bills for payment
- Discharge of patient after payment
- Streamlined administrative processes for improved efficiency in handling patient information and communication between staff members.
- Assisted nursing staff with daily tasks, contributing to well-organized and functional ward environment.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Organized paperwork for doctors, nurses and patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed incoming calls and directed to appropriate department.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Insurance Liaison Officer
Lister Hospital & Fertility Centre
Airport Hill, Accra, Ghana
01.2019 - 01.2021
- Verifying patient eligibility and benefits
- Filling of claim forms for insured patient
- Securing guarantee of payment
- Processing and submitting claims using RX claim software to insurers
- Resolved complex claims issues for improved client experience and retention rates.
- Conducted comprehensive policy reviews for clients, leading to improved understanding of benefits and coverage.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Used [RX Claims] to process benefit transactions.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Field Officer/Enumerator
Ghana Statistical Service
Accra, Ghana
01.2015 - 01.2016
- Interviewed cluster respondents
- Recorded responses using questionnaire
- Coded responses
- Submitted coded responses to regional office for further processing and analysis
- Smoothly oversaw team to achieve over 95% of performance targets with 100% accuracy rate.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 5 community households per day.
- Oversaw 4-member team of census enumerators, providing strategy training and guidance to successfully obtain interviews and adhere to procedures.
Monitoring, Evaluation and Statistical Reporting
Judicial Service of Ghana, Accra High Court
Accra, Ghana
01.2015 - 01.2016
- Weekly compilation of all cases filed at various court complex
- Weekly compilation of all judgments delivered at various court complex
- Clustering of cases into criminal, civic and family
- Graphical presentation of number of cases reported, adjoined and judgment delivered
- Assessing performance of Judges based on monthly statistical returns on judgments
- Improved data quality with rigorous validation processes and cross-checking methodologies.
- Conducted insightful analysis using statistical tools and software to identify trends, patterns, and key insights within collected data.
Presiding Officer
Electoral Commission of Ghana, Osu-clottey District
Accra, Ghana
01.2015 - 02.2015
- Responsible for conduct of ballot in polling station
- Ensured polling station open and close on time
- Transported ballot box and content to polling station
- Ensured voter cast their vote in secret and put them in right ballot box
- Ensured safety of voters, staff and visitors at polling station
- Completed ballot paper count and associated paperwork, packed in accordance with instructions given by returning officer
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with strong work ethic.
- Paid attention to detail while completing assignments.
Field Officer/Interviewer
Friedrich-Ebert Stiftung Ghana Ltd
Osu, Accra, Ghana
01.2014 - 03.2014
- Locate sample members
- Obtain interviews
- Record answers
- Code responses and ensure codes are ringed
- Check for inconsistencies between answers
- Submit completed questionnaire to head office
- Smoothly oversaw team to achieve over 90% of performance targets with 100% accuracy rate.
Claim Clerk/Officer-Industrial Attachment
Tema Metropolitan Mutual Health Scheme
Tema, Accra, Ghana
09.2013 - 11.2013
- Reviewing insurance policies to determine benefit after client have submitted claims for payment
- Vetting of claim forms and related documents for accuracy, completeness and process them for payment or further investigation
- Increased efficiency by streamlining filing systems and organizing important documents.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
HND - Statistics
Accra Technical University
Accra, Ghana01.2016
Skills
- Good working knowledge and experience in Microsoft Word, Excel
- Goof oral and written communication skills
- Good interpersonal and team building skills
- Ability to work with minimum supervision
- Very organized and client oriented
Additional Training Received
- 2023-01-01, Present, Data Science, ALX Africa, Ghana, machine learning, python, data visualization & Storytelling, and SQL, Online
- 2023-01-01, Spreadsheets and Statistics, EDX, Online
- 2019-01-01, Introduction to corporate Finance, Corporate Finance Institute
- 2013-01-01, Comprehensive Data Analysis Using STATA, Ho Technical University
Timeline
Account Clerk (Cashier)
Lister Hospital & Fertility Centre
01.2021 - Current
Insurance Liaison Officer
Lister Hospital & Fertility Centre
01.2019 - 01.2021
Ward Clerk/Officer
Lister Hospital & Fertility Centre
01.2017 - Current
Presiding Officer
Electoral Commission of Ghana, Osu-clottey District
01.2015 - 02.2015
Field Officer/Enumerator
Ghana Statistical Service
01.2015 - 01.2016
Monitoring, Evaluation and Statistical Reporting
Judicial Service of Ghana, Accra High Court
01.2015 - 01.2016
Field Officer/Interviewer
Friedrich-Ebert Stiftung Ghana Ltd
01.2014 - 03.2014
Claim Clerk/Officer-Industrial Attachment
Tema Metropolitan Mutual Health Scheme
09.2013 - 11.2013
HND - Statistics
Accra Technical University