REGINA OBENG
Summary
Proven Medicine Counter Assistant with a track record of enhancing customer satisfaction and loyalty at Gospel Chemical. Skilled in crisis management and providing exceptional service, I excel in maintaining a welcoming environment and mentoring team members. My expertise in asset protection and commitment to continuous improvement have significantly contributed to a positive customer experience.
Overview
6
6
years of professional experience
Work History
MEDICINE COUNTER ASSISTANCE
GOSPEL CHEMICAL
KASOA PAPAASE
01.2023 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Operated register efficiently, reducing wait times and improving customer experience.
MEDICINE COUNTER ASSISTANCE
Cornerstone Chemical
BAWJIASE ADAWUKWA
07.2019 - 11.2022
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
Education
High School Diploma -
PHARMATRUST
KASOA09-2019
High School Diploma -
OGYEEDOM SENIOR HIGH SCHOOL
AGONA SWEDRU11-2013
Skills
- First aid training
- Asset protection
- Crisis management
- Advanced surveillance
- Incident response planning
- Protective services
- Emergency preparedness
- Security risk analysis
Languages
English
Advanced (C1)
TWI
Advanced (C1)
Timeline
MEDICINE COUNTER ASSISTANCE
GOSPEL CHEMICAL
01.2023 - Current
MEDICINE COUNTER ASSISTANCE
Cornerstone Chemical
07.2019 - 11.2022
High School Diploma -
PHARMATRUST
High School Diploma -
OGYEEDOM SENIOR HIGH SCHOOL