George Owusu
Accra
Summary
Driven professional with experience at Pharmaceutical Product Development LLC, adept in crisis management and fostering customer loyalty. Excelled in maintaining high cleanliness standards and enhancing customer satisfaction through efficient service. Skilled in first aid and leveraging strong communication to create an inclusive environment. Demonstrated ability to improve team productivity and maintain safety protocols. Counter associate with [Number] years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Counter Assistance
Pharmaceutical Product Development LLC
Accra Ghana
03.2023 - 05.2024
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Operated register efficiently, reducing wait times and improving customer experience.
- Utilized strong communication skills to establish rapport with diverse clientele, fostering an inclusive shopping environment for all customers.
Cleaning Crew Member
Hospital At Home
Accra
01.2020 - 02.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Improved overall team productivity with proper time management and prioritization of tasks.
Education
No Degree - Pharmacy, Ghana
Senes MCA Training School
Tema Ghana05.2023
Skills
- First Aid Training
- Asset Protection
- Crisis Management
- Advanced Surveillance
- Protective services
- Emergency Preparedness
- Security Risk Analysis
- Incident Response Planning
Certification
- Certified [medicines Counter Assistance], [Senes Pharmacy Company Limited] - [March 2023 to May 2024]
reading
Whether it's fiction, non-fiction, or poetry, reading is a popular pastime.
Timeline
Medical Counter Assistance
Pharmaceutical Product Development LLC
03.2023 - 05.2024
Cleaning Crew Member
Hospital At Home
01.2020 - 02.2023
No Degree - Pharmacy, Ghana
Senes MCA Training School