Prince Twum Gyamerah
Accra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
24
24
years of professional experience
Work History
Branch Manager
Consolidated Bank Ghana
08.2018 - Current
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Branch Manager
The Beige Bank
06.2014 - 07.2018
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Branch Manager
Shine Credit Microfinance
07.2000 - 05.2014
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Team Manager
Standard Chartered Bank
09.2004 - 03.2013
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Education
MBA - Marketing Management And Research
Wisconsin University Colledge
Accra, Ghana09.2023
Bachelor of Science - Marketing Management And Research
Ghana Institute Of Management And Public Admin.
Accra, Ghana06.2010
Higher National Diploma - Marketing
Koforidua Technical University
Koforidua, Ghana06.2002
High School Diploma -
Akim Swedru Senior High School
Akim Swedru09.1996
Skills
- Performance Reviews
- Operational Reports
- FHA Loan Process Background
- Customer Service
- Relationship Building and Management
- Business Development Expertise
- Relationship Building
Affiliations
- Football
Languages
English
Advanced (C1)
Twi
Advanced (C1)
Software
Microsoft Office
Timeline
Branch Manager
Consolidated Bank Ghana
08.2018 - Current
Branch Manager
The Beige Bank
06.2014 - 07.2018
Team Manager
Standard Chartered Bank
09.2004 - 03.2013
Branch Manager
Shine Credit Microfinance
07.2000 - 05.2014
MBA - Marketing Management And Research
Wisconsin University Colledge
Bachelor of Science - Marketing Management And Research
Ghana Institute Of Management And Public Admin.
Higher National Diploma - Marketing
Koforidua Technical University
High School Diploma -
Akim Swedru Senior High School
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