Prince Akwasi Amoateng
ACCRA
Summary
Dynamic professional with experience at the Ghana Revenue Authority, excelling in customer engagement and problem resolution. Proven ability to collaborate effectively in diverse teams while managing multiple priorities. Skilled in developing individualized service plans and facilitating educational workshops, demonstrating strong organizational skills and a commitment to client satisfaction.
Overview
2
2
years of professional experience
Work History
Ghana Revenue Authority
National Service
ACCRA
10.2024 - 10.2025
- Approached customers through a dragnet and engaged in conversation through the use of effective GRA materials.
- Managed time effectively to ensure the issuance of files was completed on schedule, and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Drafting a memorandum to correct errors on the taxpayers' portal.
Mangoase Community Daycare
Field Work
ACCRA
09.2023 - 12.2023
- Assisted in daily shelter operations and client intake processes.
- Engaged with clients to assess needs and provide support services.
- Facilitated educational workshops on community resources for clients.
Great Mission International
Field Work
ACCRA
09.2023 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Tema West Municipal Assembly
Field Work
ACCRA
09.2023 - 11.2023
- Conducted assessments to determine clients' needs and support services.
- Coordinated with community resources to provide comprehensive support services.
- Developed individualized service plans with clients to address their identified goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Arts - Social Work With Sociology
University Of Ghana
Accra, Ghana02-2024
WASSCE - Business
Vicar Trust Senior High
06-2020
Skills
- Teamwork and collaboration
- Fast learner
- Multitasking and organizational attention to detail
- Team collaboration
volunteer
- Hope Way Ministries Orphanage Home, Haatso
- New Life Orphanage Home, Nungua
Reference
- Dr. Augustine Minlah - Senior Revenue Officer, Ghana Revenue Authority Ring Road East, 0243668637
- Mad. Clara Sowah - Head, Social Protection And Community Development, P.O. Box SK,1957 Community 18
- Mr. John Nyorvor- Founder of Great Mission International. P.O. Box AT 1647 Achimota Market 0594010191
Timeline
Ghana Revenue Authority
National Service
10.2024 - 10.2025
Mangoase Community Daycare
Field Work
09.2023 - 12.2023
Great Mission International
Field Work
09.2023 - 11.2023
Tema West Municipal Assembly
Field Work
09.2023 - 11.2023
Bachelor of Arts - Social Work With Sociology
University Of Ghana
WASSCE - Business
Vicar Trust Senior High
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