PIFANICE FOFANA AMUDZI
Accra
Summary
Experienced Operations Manager with a proven track record of overseeing completion operations and effectively leading consultants and supervisors. Skilled in implementing lean manufacturing strategies to drive productivity enhancements and cost reductions. Known for meticulous organization, attention to detail, and unwavering commitment to achieving safety and environmental impact reduction goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Operations Manager
BENIWISE GHANA LIMITED
07.2017 - Current
- Supervised about 200 operations staff and kept employees compliant with company policies and procedures.
- Reduced equipment downtime, ensuring timely maintenance and repairs of machinery and tools.
- Liaising with Health and safety supervisors to prepare and present reports.
- Compile the monthly and quarterly fuel reports.
- Submit regular and comprehensive monthly report to the HR on trucks mobility an repairs
- Tracks 50 trucks registration and insurance with procurement to ensure timely renewal.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Recording and maintaining data pertaining to 50 machine haulage, production and working hours
- Reduced operational risks while organizing data to forecast performance trends quarterly.
- Compiling quarterly and monthly fuel reports of 120 earth movables.
- Maintaining proper inventory of machines and undertaking key administrative duties.
- Tracking registration of 120 earth movable machines with procurement department to ensure timely renewal of insurance.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Undertake other administrative duties.
Operations Manager
GHANA AIRPORT COMPANY LIMITED
09.2014 - 07.2017
- Performed administrative duties such as Translation and interpretation Services to customers and internal teams.
- Resolves any issue and problems faced by customers and deal with complaint to maintain trust.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for stakeholders.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Conducted regular safety meetings with staff members designed to reinforce best practices within the workplace environment.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
International Relation Assistant
MINISTRY OF FOREIGN AFFAIRS - BENIN REPUBLIC
03.2013 - 12.2013
- On- sight translation and Interpretation services
- Handling foreign correspondence
- Worked well in team setting, providing support and guidance to 3 departments.
- Strengthened communication skills through regular interactions with others.
- Built and maintained positive relationships with public by utilizing strategic communication plans.
- Supported public relations officers with writing, researching and preparation of materials
- Maintained computer and physical filing systems.
- Gained customer trust by providing knowledgeable and accurate information in both English (1) and French (2) or (2 to 1).
- Provided language translation services for customer service inquiries.
- Coordinated media interviews with organization staff, board members and volunteers
Research Assistant
Centres Régionaux Pour L'Enseignement Du Français Ghana - France Coperation
03.2011 - 12.2011
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed Ghana - France cooperation role in education
- Reviewed documents and data to identify trends and patterns.
- Performed research and data analysis for cooperation
- Maintained up-to-date records of research activities and results for future reference.
- Handled calls and emails
- Performed statistical, qualitative, and quantitative analysis.
- Gained knowledge and aptitude related to regulatory affairs and quality assurance, both domestic and international.
- Collaborated with regulatory affairs peers and produced successful worldwide regulatory assessments and Submissions.
Education
Master of Science - Oil And Gas Management
Coventry University UK
08.2017
Bachelor of Arts - Translation Conference Interpretation
University of Ghana Legon
09.2014
High School Diploma - undefined
University of Abomey Calavi - Benin
09.2013
Skills
- Technical Assistant
- Research Assistant Supervision
- International Business
- International Logistics
- Project Management
Certification
Verified International Academic Qualifications
World Education Services
Verified International Academic Qualifications World Education Services
World Education Services (WES) digital badges.
The WES Verified International Academic Qualifications badge:
- Confirms that WES has verified and evaluated the associated credential
- Confirms that the awarding institution and/or program was accredited at the point that the credential was awarded
MSc. Oil & Gas Management Certificate
BA translation Studies FRENCH ENGLISH SPANISH
Diplôme Universitaire d'Etude Françaises DUEF
DALF C1 (Diplôme Approfondi de Langue Française)
DELF B2 (Diplôme d’Études en Langue Française)
Timeline
Administrative Operations Manager
BENIWISE GHANA LIMITED
07.2017 - Current
Operations Manager
GHANA AIRPORT COMPANY LIMITED
09.2014 - 07.2017
International Relation Assistant
MINISTRY OF FOREIGN AFFAIRS - BENIN REPUBLIC
03.2013 - 12.2013
Research Assistant
Centres Régionaux Pour L'Enseignement Du Français Ghana - France Coperation
03.2011 - 12.2011
Bachelor of Arts - Translation Conference Interpretation
University of Ghana Legon
High School Diploma - undefined
University of Abomey Calavi - Benin
Master of Science - Oil And Gas Management
Coventry University UK
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