Ornida Dara
Williamsburg
Summary
Driven Phlebotomist with proven expertise in patient care and specimen handling, honed at Grifols Biomat. Excelled in maintaining accuracy and efficiency under pressure, showcasing exceptional communication and teamwork skills. Demonstrated ability to enhance patient experience and improve comfort, underpinned by a solid foundation in medical terminology and venipuncture techniques.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Phlebotomist
Grifols Biomat
12.2023 - 07.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
Customer Service Cashier
Chick-fil-A
08.2023 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Intercalated Bachelor Of Science - Psychology
Colorado State University-Pueblo
Pueblo Colorado High School Diploma -
Cumberland International Early College High School
Fayetteville North Carolina 05.2018
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Butterfly needle technique
- Medical terminology knowledge
- Syringe method
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Organizational Skills
- Customer Service
- Excellent Communication
- Problem-Solving
- Decision-Making
- Certified in CPR/AED
- CPR/AED
- Active Listening
- Goal Minded
- Workload Management
- Relationship Building
- Written Communication
- Analytical Thinking
- Appointment Scheduling
- Donor Phlebotomy Technician
Certification
Phlebotomy
Timeline
Phlebotomist
Grifols Biomat
12.2023 - 07.2024
Customer Service Cashier
Chick-fil-A
08.2023 - 11.2023
Intercalated Bachelor Of Science - Psychology
Colorado State University-Pueblo
High School Diploma -
Cumberland International Early College High School
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