AMON JOYCELYN ANTWIWAA
SSNIT Flats Blk D8/2, Sakumono Estates
Summary
A recent graduate from the University of Ghana with a Bachelor's degree in Marketing and Chinese. Completed national service at CalBank Plc and gained internship experience at CalBank Plc and Agrimercarb Ltd. Demonstrates strong client service skills, a marketing mindset, and a sales-driven approach. Highly organized, adaptable, an excellent communicator, and a reliable team player.
Overview
4
4
years of professional experience
Work History
National Service Personnel – Business Desk
CALBANK PLC
10.2023 - 10.2024
- Identified and onboarded new customers to the bank.
- Registered clients onto digital banking platforms.
- Assisted relationship officers with account management, fund transfers (local and international), and client service requests.
- Supported tellers during end-of-day reconciliation. This involved cross-checking transaction logs, confirming cash balances, arranging physical cash for safe deposit, and resolving discrepancies.
- Provided general assistance in preparing daily financial reports, and helped maintain orderly cash handling procedures to ensure smooth branch operations.
Intern – Client Services Desk
CALBANK PLC
10.2022 - 11.2022
- Helped customers open new accounts and explained banking procedures.
- Supported tellers in operations, especially in cash counting and end-of-day closing routines.
Intern - Brand Management
Agrimercarb Ltd
02.2021 - 05.2021
- Led brand campaigns and managed the company’s social media accounts.
- Assisted with marketing budget planning and market research.
- Designed promotional flyers using Adobe Photoshop.
Education
Bachelor of Arts - Bachelor of Arts in Marketing And Chinese
University of Ghana
Accra01-2019
No Degree - Business Porgram
Krobo Girls’ Presbyterian Senior High School
Adomasi Krobo01-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Critical thinking
- Excellent communication
- Active listening
- Calm under pressure
Accomplishments
- Participated in an agribusiness pitch competition organized by Hollard Insurance at the University of Ghana; awarded 3rd place with a grant of GHC 10,000.
- Served as Financial Secretary of the Ghana National Association of Business Students (GNABS) – Krobo Girls’ Presbyterian School. Collaborated with executives to organize inter-school business quiz competitions and business festivals.
Timeline
National Service Personnel – Business Desk
CALBANK PLC
10.2023 - 10.2024
Intern – Client Services Desk
CALBANK PLC
10.2022 - 11.2022
Intern - Brand Management
Agrimercarb Ltd
02.2021 - 05.2021
Bachelor of Arts - Bachelor of Arts in Marketing And Chinese
University of Ghana
No Degree - Business Porgram
Krobo Girls’ Presbyterian Senior High School
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